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Missing notifications
Posted: Tue Dec 08, 2015 8:50 am
by Peter2
It seems that I get no more notifications upon replies to my post. Nothing was changed - neither my mail nor my settings.
Any other people here who made same experience?
Peter
Re: Missing notifications
Posted: Tue Dec 08, 2015 9:45 pm
by XnTriq
How many topics are you subscribed to, Peter?
FYI: You'll find a list of
Watched forums and/or
Watched topics in
User Control Panel »
Overview »
Manage subscriptions.
Re: Missing notifications
Posted: Wed Dec 09, 2015 7:01 pm
by Peter2
Hi XnTriq
0 forums, 454 topics.
Peter
Re: Missing notifications
Posted: Thu Dec 10, 2015 12:45 am
by XnTriq
I'm assuming you did get a topic reply notification for my previous post. Could you please give me an example for a topic where this doesn't work?
Also: Is
Notify me upon replies by default (
User Control Panel »
Board preferences »
Edit posting defaults) activated? Did you check your spam folder for missing notifications?
XnTriq (27/Mar/2013) wrote:I just checked the spam folder of my Gmail account and found all missing topic reply notifications (one week's worth) there.
These e-mails were sent from the same address to the same address for the past seven years, and all over sudden Gmail decides they're spam? That's odd
XnTriq (28/Mar/2013) wrote:I've got another e-mail from **** today. His notifications also turned out to be eaten by an overzealous spam filter.
Again, I don't know what to make of this, but it has to be related to the new server. (Perhaps the sender IP has changed.)
So, if other members start complaining, we can tell them to put newsgroup[ät]xnview[döt]com on their whitelist.
XnTriq (28/Oct/2013) wrote:
OK, now I know for sure. I did
not get the majority of notifications for the “***** ********” topic.
What's more: The ones I received sometimes did not arrive in chronological order.
I think we should — at least temporarily — change this setting to see if that fixes the problem:
[color=green]Administration Control Panel[/color] » [color=green]General[/color] » [color=green]Client communication[/color] » [color=green]E-mail settings[/color] » [color=green]E-mail package size[/color] wrote:This is the number of maximum e-mails sent out in one package. This setting is applied to the internal message queue; set this value to 0 if you have problems with non-delivered notification e-mails.
XnTriq (06/May/2014) wrote:
I don't see any problems in the
Error log (
Administration Control Panel »
Maintenance »
Forum logs), Pierre.
The
E-mail settings (
General »
Client communication) also seem to be correct.
Re: Missing notifications
Posted: Thu Dec 10, 2015 8:32 am
by Peter2
XnTriq wrote:I'm assuming you did get a topic reply notification for my previous post. ...
No, no notification.
XnTriq wrote:..Could you please give me an example for a topic where this doesn't work?...
This post.
XnTriq wrote:Also: Is
Notify me upon replies by default (
User Control Panel »
Board preferences »
Edit posting defaults) activated?...
Yes, activated since long time.
XnTriq wrote:...Did you check your spam folder for missing notifications?..
Yes. No mails in spam.
I will change my mailadress to test.
Re: Missing notifications
Posted: Thu Dec 10, 2015 5:00 pm
by XnTriq
Thanks for the info, Peter.
I've got two notifications today (Gmail). One for Pierre's post (
Re: JP2 conversion-resolution) and one for your reply:
[quote="newsgroup[ät]xnview[döt]com (Topic reply notification - "Missing notifications")"]Hello XnTriq,
You are receiving this notification because you are watching the topic, "Missing notifications" at "XnView Software". This topic has received a reply since your last visit. You can use the following link to view the replies made, no more notifications will be sent until you visit the topic.
If you want to view the newest post made since your last visit, click the following link:
http://newsgroup.xnview.com/viewtopic.p ... 0&e=129260
If you want to view the topic, click the following link:
http://newsgroup.xnview.com/viewtopic.php?f=8&t=32511
If you want to view the forum, click the following link:
http://newsgroup.xnview.com/viewforum.php?f=8
If you no longer wish to watch this topic you can either click the "Unsubscribe topic" link found at the bottom of the topic above, or by clicking the following link:
http://newsgroup.xnview.com/viewtopic.p ... atch=topic[/quote]
Please let me know if the notification for my latest reply was received by your other e-mail account.
Re: Missing notifications
Posted: Thu Dec 10, 2015 5:26 pm
by Peter2
XnTriq wrote:..Please let me know if the notification for my latest reply was received by your other e-mail account.
Yes, now I got it on my new email-address. Thanks for your help.
BTW:
Now it is 18:25 CET, the notification was send at 18:01 - but the forum displays that your post was made at 19:00 ??
(Yes, my forum setting is CET).
Re: Missing notifications
Posted: Fri Dec 11, 2015 5:00 am
by XnTriq
Peter2 wrote:Now it is 18:25 CET, the notification was send at 18:01 - but the forum displays that your post was made at 19:00 ??
(Yes, my forum setting is CET).
I don't know for sure
Your settings regarding the time zone have an effect on the forum software (phpBB) but not the server it is running on and that is sending out the notification e-mails via SMTP.