0.84: Kolor Crash reporter: Upload enabled after deletion

Reported bugs that have been closed and/or resolved

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helmut
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0.84: Kolor Crash reporter: Upload enabled after deletion

Post by helmut » Thu Feb 23, 2017 11:14 pm

XnView: MP 0.84
OS: Windows 10 - 64bit

After a crash of XnView MP the Kolor Crash reporter appears and allows for uploading crash info. The Crash reporter allow for deleting the report. After deleting the report you can still upload but instead of uploading a message box "The server seems to be down." appears.

Effect: Confusing/unexpected behaviour

1. Produce a crash in XnView, e.g. by performing the steps described in 0.84: Crash when high quality zooming b/w image
2. In Kolor Crash reporter, press "Delete".
3. The crash report is deleted.
Actual behaviour: After deleting the crash report the "Upload" button is still enabled. :bug: When pressing the "Upload" button, a message box "The server seems to be down." appears.
Expected behaviour: After deleting the crash report the "Upload" button should be disabled.

Note:
I think the user interface of the Crash reporter should be partly redone. There are far too many buttons for this simple workflow of reporting a crash. Two buttons "Upload" and "Cancel" should be sufficient and after a reporting the successful upload in the message box the crash reporter should close and the bug report should be deleted automatically.

Related bug report:
- 0.84: Kolor Crash reporter: Upload button remains enabled

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xnview
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Re: 0.84: Kolor Crash reporter: Upload enabled after deletio

Post by xnview » Tue Feb 28, 2017 10:04 am

O.k., thank you, I can also reproduce the problem. Issue 1130 is fixed in next version.
Pierre.

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xnview
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Re: 0.84: Kolor Crash reporter: Upload enabled after deletio

Post by xnview » Thu Mar 16, 2017 8:57 am

This problem is supposed to be fixed in XnView MP 0.85 beta 1. Please check and confirm the bug fix here.
Pierre.

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helmut
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Re: 0.84: Kolor Crash reporter: Upload enabled after deletio

Post by helmut » Thu Mar 16, 2017 8:24 pm

Not fixed in 0.85 beta 1. After deleting the crash report the user can still select "Upload" button.

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helmut
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Re: 0.84: Kolor Crash reporter: Upload enabled after deletio

Post by helmut » Fri Mar 17, 2017 7:59 am

helmut wrote:Not fixed in 0.85 beta 1. After deleting the crash report the user can still select "Upload" button.
I'd suggest:
- Remove the "Delete report" button (this button is not useful and the Crash reporter can delete automatically).
- Add a "Close" button which closes the Crash reporter.
- When "Close" button, [x] button, or "Upload" button the report should be deleted automatically and then the Crash reporter must be closed. (When pressing "Upload" button, first the message box should be displayed and then the whole dialog should close).

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xnview
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Re: 0.84: Kolor Crash reporter: Upload enabled after deletio

Post by xnview » Thu Mar 23, 2017 10:04 am

This problem is supposed to be fixed in XnView MP 0.85 beta 2. Please check and confirm the bug fix here.
Pierre.

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helmut
Posts: 8153
Joined: Sun Oct 12, 2003 6:47 pm
Location: Frankfurt, Germany

Re: 0.84: Kolor Crash reporter: Upload enabled after deletio

Post by helmut » Thu Mar 23, 2017 7:17 pm

Confirmed fixed in 0.85 beta 2. (After closing the dialog the dump file is deleted which is good. Thank you Pierre for changing this!)

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