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Photoshop - Blank

Posted: Fri Mar 03, 2017 11:14 am
by kamchow
hi, i'm new to the forum. i did a quick check and did not find the answer to my problem. if it has already been answered, please point me to it. thanks.

i'm using photoshop (cc 2017).

i save a photoshop image, in psd format, with psd & psb compatibility turned on. i can view the psd image in xnview (v2.39).

i save the image with psd & psb compatibility turned off. i cannot see the psd image. it is blank/white.
i also get a "multiple pages" message.

so, is this a bug in xnview? or something new that has to be coded?


info: photoshop -> Edit -> Preferences -> File Handling -> Maximize PSD and PSB File Compatibility.
choices: Always, Never, Ask.
file size is smaller if you don't choose to make it compatible.

Re: Photoshop - Blank

Posted: Sat Mar 04, 2017 9:15 am
by XnTriq
Welcome to the forum, kamchow.

The layers of a PSD file are referred to as “pages” or “frames” in XnView. The shortcuts for Previous/Next frame can be customized in ToolsOptions...Keyboard/MouseKeyboard/MouseKeyboard.
As of now, XnView MP's support for the PSB format is more advanced as compared to XnView Classic.

Re: Photoshop - Blank

Posted: Sat Mar 04, 2017 2:11 pm
by kamchow
XnTriq - thank you for your reply and suggestion.

i did a quick check with xnviewmp.
i saved an image as psd and psb. both with compatibility turned on and off.

the image was a simple one.
just one layer, 100 x 100 pixels, 72 dpi, filled with black.

xnviewmp browser shows a blank white thumbnail and when opened, shows a blank white square.

i can see the image when compatibility is turned on, in both, the browser and when opened.

it is not a big problem for me but it would be handy to view my psd files in browser mode.

Re: Photoshop - Blank

Posted: Sun Mar 05, 2017 4:45 pm
by XnTriq
Thanks for providing details of your tests. :-)
I'm sure this will help Pierre (the developer of XnView), and I wouldn't be surprised if this is fixed in the next release of XnView Classic and/or MP.

Re: Photoshop - Blank

Posted: Mon Mar 06, 2017 7:42 am
by xnview
could you send me the 2 files?

Re: Photoshop - Blank

Posted: Sun Apr 09, 2017 9:32 pm
by kamchow
pierre, sorry for the late reply. have added the files and settings i used. if you need anything else, please let me know. thanks.
(437.44 KiB) Downloaded 46 times

Re: Photoshop - Blank

Posted: Wed Apr 12, 2017 8:23 am
by xnview
From PSD specifications
If maximize compatibility is unchecked then the merged/composite is not created
XnView read for 1st frame this composite image

Re: Photoshop - Blank

Posted: Wed Aug 28, 2019 7:42 pm
by gshudhanshu
Guys I find out the bug. You only have to remove new channels except original ones. Cheers