Cannot import from Samsung S5

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GarryGriffin
Posts: 1
Joined: Sat Sep 16, 2017 4:38 am

Cannot import from Samsung S5

Postby GarryGriffin » Sat Sep 16, 2017 4:47 am

Samsung S5, Windows 7 Home Edition Premium, XnView 2.41

When I connect the phone to my computer, and set the connection type to MTP, the phone is listed in the folder pane.

However, I cannot select any of the phone folders, although it will expand the list by clicking.

I have also tried setting the TWAIN type by selecting the phone, but "acquire from scanner or camera" does not display the phone as a choice. None of the other acquire options work either.

Thanks in anticipation

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xnview
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Re: Cannot import from Samsung S5

Postby xnview » Sat Sep 16, 2017 10:01 am

yes it's a known issue
Pierre.


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