Frequent crash while playing videos

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zochodmab
Posts: 2
Joined: Fri Oct 03, 2014 8:48 am

Frequent crash while playing videos

Post by zochodmab »

Hello,

Running 2.23, I get frequent crashes while playing videos (screen freeze). I need to kill task to close tool.

Is there anyway I could send back some debug traces so that you can have a look at what is happening?

Regards,
Tom
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xnview
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Joined: Mon Oct 13, 2003 7:31 am
Location: France
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Re: Frequent crash while playing videos

Post by xnview »

on which movie file format?
Pierre.
zochodmab
Posts: 2
Joined: Fri Oct 03, 2014 8:48 am

Re: Frequent crash while playing videos

Post by zochodmab »

Mostly mp4 files. But I just had a mov file too.

I'll try to keep track of them.
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xnview
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Joined: Mon Oct 13, 2003 7:31 am
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Re: Frequent crash while playing videos

Post by xnview »

Do you have quicktime?
Pierre.
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