Page 1 of 1

Problem converting a TIF to jpeg

Posted: Thu Jun 13, 2013 1:22 pm
by aoudin
Hi,

We have a problem converting a tiff file to jpeg using latest version or nconvert (downloaded last week). The problem occur when you create a tiff with pixels grouped by layer (and not interlaced).
Is it a known issue? (I can't find anything about it on the forum).
If not I can send you a sample for you to investigate.

Re: Problem ceonverting a TIF to jpeg

Posted: Thu Jun 13, 2013 2:03 pm
by xnview
yes please send me a sample?

Re: Problem ceonverting a TIF to jpeg

Posted: Thu Jun 13, 2013 2:10 pm
by aoudin
The file is too big to be sent in attachment of a mail.
I can send you a link but I prefer if it stay private (an image of one of our customer).
Can you give me an email or should I send it in private message?

Re: Problem ceonverting a TIF to jpeg

Posted: Fri Jun 14, 2013 9:06 am
by xnview
contact at xnview dot com