0.86: Crash when printing an image on HP Laserjet 3005/P3015

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philipp.kocher
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0.86: Crash when printing an image on HP Laserjet 3005/P3015

Postby philipp.kocher » Wed Aug 30, 2017 2:27 pm

XnView: MP 0.86 - 64 bit (same for MP 0.87 beta 3 - 64 bit)
OS: Windows 8.1 Enterprise/64bit

XnView crashes when an image gets printed on a "HP LaserJet P3005 or P3015" printer with driver "HP Universal Printing PCL 6" (tried from different workstations to print on different P3005 printers).

Effect: Program crashes, Windows "XnViewMP: XnViewMP has stopped working" and "XnView crash reporter" pop up

To reproduce:
1. Choose Printer
2. Push button "Print"

Actual behaviour (bug): XnView crashes
Expected behaviour: Image gets printed

Please check attached crash dump
Attachments
49b1e6ff-9c25-4907-b259-5e1de3999589.zip
(31.27 KiB) Downloaded 3 times

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xnview
Author of XnView
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Re: 0.86: Crash when printing an image on HP Laserjet 3005/P3015

Postby xnview » Wed Aug 30, 2017 6:43 pm

could you send the dump with beta 3?
Pierre.

philipp.kocher
Posts: 2
Joined: Wed Aug 30, 2017 1:31 pm

Re: 0.86: Crash when printing an image on HP Laserjet 3005/P3015

Postby philipp.kocher » Fri Sep 01, 2017 9:24 am

Thanks for checking this issue. Here is the requested crash report file with beta3.
Attachments
e1e6e091-308a-443a-81d5-638ad6f5e9bf.zip
(31.32 KiB) Downloaded 5 times

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xnview
Author of XnView
Posts: 28275
Joined: Mon Oct 13, 2003 7:31 am
Location: France
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Re: 0.86: Crash when printing an image on HP Laserjet 3005/P3015

Postby xnview » Mon Sep 04, 2017 9:46 am

seems that the crash occurs in the HP driver :(
Pierre.


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