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Program won't convert - errors (10)

Posted: Sun Aug 13, 2017 1:37 am
by karenbarr
I have used your program for the last few years on a daily basis and never had a problem. Suddenly, with the last update, 1.74 all I get is a script error. None of my pictures convert. I've tried uninstalling and reinstalling. Nothing seems to work

Can you help with this issue?

Re: Program won't convert - errors (10)

Posted: Sun Aug 13, 2017 8:45 am
by xnview
on windows? same script?

Re: Program won't convert - errors (10)

Posted: Sun Aug 13, 2017 1:45 pm
by karenbarr
Yes, Windows 10 - same script

Re: Program won't convert - errors (10)

Posted: Sun Aug 13, 2017 4:12 pm
by karenbarr
Looks like it has been fixed.

Thank you!

Re: Program won't convert - errors (10)

Posted: Wed Oct 11, 2017 1:38 pm
by Onewonderfulme
Hello. I'm using version 1.75, and I'm having the same issue. I cannot get anything to convert, specifically to PDF. Each time I get a "create error" and my file doesn't convert. It happened ever so often in the past, but now it's constant and I can't convert anything. I've uninstalled and reinstalled; still the same thing. How did you fix your issue? Thank so much in advance.

Edit: I'm using Windows 10 Pro, 32-bit operating system

Re: Program won't convert - errors (10)

Posted: Thu Oct 12, 2017 12:32 pm
by xnview
could you post a screenshot of output tab?