Page 1 of 1

Image not showing in input window

Posted: Fri Oct 13, 2017 9:01 am
by Ali041
I'm using XnConvert for quite some time, but now there is an issue, possibly after updating to OS High Sierra.

I use the application in conjunction with the export function in Adobe Lightroom; in this function you can define an application to automatically open after the exporting is done, in this case xConvert.
Normally when xConvert opens, you see then the image-file appear in the input window. But now the windows stays empty.
I think I have seen this phenomenon in the past. After an update it was solved, however I cannot recall when.

The same happens when you right-click on an image in the finder and select open with … XnConvert.app; the input windows also stays empty.

I completely removed XnConvert and installed it new, but problem is still there.
Any ideas?

PS: Drag and drop works fine, but that's not the way I use it.

Re: Image not showing in input window

Posted: Mon Oct 16, 2017 7:47 am
by xnview
i can't reproduce on Sierra (not high sierra), you have the problem even if you drag&drop image files on XnConvert icon?

Re: Image not showing in input window

Posted: Mon Oct 16, 2017 8:25 am
by Ali041
Hello,

Thanks for the reply!

No drag/drop works fine

regards,
Arno

Re: Image not showing in input window

Posted: Mon Oct 16, 2017 9:19 am
by xnview
is it the version from apple store or from my website?

Re: Image not showing in input window

Posted: Mon Oct 16, 2017 9:24 am
by Ali041
It is the latest version from the website.

I have to correct my previous answer:
I can drag a picture the input-window of the opened XnConvert application.
I'm not shure what happens, when i drag a image on the XnConvert icon; I will let you know tonight.

regards,

Re: Image not showing in input window

Posted: Mon Oct 16, 2017 9:49 am
by xnview
Ali041 wrote:I'm not shure what happens, when i drag a image on the XnConvert icon; I will let you know tonight.

yes please

Re: Image not showing in input window

Posted: Mon Oct 16, 2017 6:44 pm
by Ali041
Hello Pierre,
When I drag the image on the icon, XnConvert opens. However the input-windows stays empty.

Re: Image not showing in input window

Posted: Mon Oct 16, 2017 7:52 pm
by Ali041
Hello Pierre,
I completely removed the application and now installed it from the app store instead.
This time it is working like before!
Don't know what the problem was, maybe something with permissions or trusted website?

Kind regards,
Arno