Page 1 of 1

Black output RAW to anything

Posted: Thu May 21, 2020 2:16 pm
by Heerockss
Hello. First of all, thanks for this cool software!

I ran in a Problem while converting .cr3 RAW images to TIFF or WebP but its not limited to those two but happens to all formats.

Cause of the problem seems to be this: Settings>Load Format Settings...>Camera RAW>Use
As soon as i change it to Half Size or Full Size, the output is just an empty black image.
If i use embedded preview the output image is working but, as far as i understand it, xnConvert uses only the preview image data for conversion and not the actual RAW data, because the colors are way off after conversion.

I just wanted to let you know if this could be a bug, if it is working as intended (cause maybe xnConvert just cant handle RAW data), ignore this post or even delete it.

Cheers

Re: Black output RAW to anything

Posted: Fri May 22, 2020 8:44 am
by xnview
which RAW format?

Re: Black output RAW to anything

Posted: Fri May 22, 2020 11:46 am
by Heerockss
Canon .CR3

Re: Black output RAW to anything

Posted: Fri May 22, 2020 11:50 am
by xnview
Heerockss wrote:
Fri May 22, 2020 11:46 am
Canon .CR3
It's a known issue with CR3 format

Re: Black output RAW to anything

Posted: Fri May 22, 2020 12:24 pm
by Heerockss
Ok, i googled but couldnt find anything related. Sorry.

Re: Black output RAW to anything

Posted: Fri Jun 05, 2020 12:08 pm
by Heerockss
Will this be fixed in the next version? If yes, is there already a release ETA?

Re: Black output RAW to anything

Posted: Sat Jun 06, 2020 11:37 am
by xnview
Heerockss wrote:
Fri Jun 05, 2020 12:08 pm
Will this be fixed in the next version? If yes, is there already a release ETA?
not already fixed