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I Don't receive warning mail from the forum

Posted: Mon May 05, 2014 1:57 pm
by Gérard 91
Hello
I registered, several months ago, many topics in this forum but I get no more warning mail for weeks, although new posts or topics are open.
Some thing I missed ?
Thanks for Help
Gérard

Re: I Don't receive warning mail from the forum

Posted: Mon May 05, 2014 8:45 pm
by XnTriq
Thank you for the heads-up, Gérard. I'll try to find out what's going on.

Re: I Don't receive warning mail from the forum

Posted: Mon May 05, 2014 8:53 pm
by Gérard 91
Thanks a lot XnTriq to look at that problem
Gérard

Re: I Don't receive warning mail from the forum

Posted: Tue May 06, 2014 1:00 am
by XnTriq
Just to make sure: Is Notify me upon replies by default / Surveiller les réponses activated?
  • User Control Panel » Board preferences » Edit posting defaults
  • Panneau de l’utilisateur » Préférences du forum » Modifier les préférences de message

Re: I Don't receive warning mail from the forum

Posted: Tue May 06, 2014 9:00 pm
by Gérard 91
Yes (in this panel "keep an eye on answer" is " YES")
It's amazing : to day I received your message (as yesterday) and one about that topic " http://newsgroup.xnview.com/viewtopic.php?f=62&t=29757 " , which as many post but I never received information. I must tell that I wrote a post about also yesterday. That the only thing I changed.
?????

Re: I Don't receive warning mail from the forum

Posted: Tue May 06, 2014 10:45 pm
by XnTriq
I've checked the e-mail settings of the forum yesterday: Everything's correct :?

Is topic #29757 (“Fails to start XnView MP 0.64”) listed in User Control Panel » Overview » Manage subscriptions?
p119278.gif
p119278.gif (3.28 KiB) Viewed 5135 times
Please check your spam or junk e-mail folder to make sure it didn't end up there by accident.
You may also want to consider adding newsgroup@ and Image to your whitelist.

Re: I Don't receive warning mail from the forum

Posted: Wed May 07, 2014 10:18 pm
by Gérard 91
Thanks XnTriq to look at.
I did keep an eye on my spam before erase but I'll add newsgroup@ and Image to my whitelist.
But if every thing seems to be in order, I still have problem.
I subscribe to MP forum :
- MP - General Support
- Bug Reports
- MP - Suggestions
To day I received only 2 mails (one for the subject of this post and one for Pierre's answer for the other subject I mentioned yesterday
BUT NONE for all other subjects ?????
Should I write something in each subject to be inform ? (joking)
Strange and boring no ?
Gérard

Re: I Don't receive warning mail from the forum

Posted: Thu May 08, 2014 2:30 am
by XnTriq
Gérard 91 wrote:Strange and boring no ?
Yes, this is indeed frustrating for both of us :|

Please follow these steps if you're not receiving notification e-mails:
  1. Check the spam/junk folders of both your e-mail client and your webmail account for false positives.
  2. Add newsgroup{ät}xnview{döt}com & contact{ät}xnview{döt}com to the whitelists of both your e-mail client and your webmail account.
Note: I assume you already know this, Gérard, but I'd like to explain it for inexperienced users who're facing the same issues with missing topic reply notifications.

Re: I Don't receive warning mail from the forum

Posted: Thu May 08, 2014 10:25 am
by Gérard 91
Thanks for advice
Do you have explanation about the fact I received mail (on my user address) at the moment only for subject I wrote something on, and not about the other I also subscribe ?
I think I 'll add a new user name with an other email address to test if I get email about every subject I subscribe.
I 'll let you know, by personal Mp.
Would you mind if in French ?
Sincerly

Re: I Don't receive warning mail from the forum

Posted: Thu May 08, 2014 6:00 pm
by XnTriq
Thanks for your patience, Gérard :-)
Gérard 91 wrote:Do you have explanation about the fact I received mail (on my user address) at the moment only for subject I wrote something on, and not about the other I also subscribe ?
Sorry, I don't have an explanation (yet). I've done extensive research on the phpBB forums. All settings at newsgroup.xnview.com seem to be correct.
Gérard 91 wrote:I 'll let you know, by personal Mp.
Would you mind if in French ?
Je comprends French, but I'll better not reply en français ;-)

Re: I Don't receive warning mail from the forum

Posted: Thu May 08, 2014 6:40 pm
by Gérard 91
Everything is now Ok! I'll explain you why in a few moment by MP
Many thanks XnTriq
Gérard