XnView 2.41 & XnViewMP 0.87 - picture size limitation? JPEG-file could not be opened (9232x3936 Pixel)

Ask for help and post your question on how to use XnView MP.

Moderators: XnTriq, xnview

User avatar
masterjp
Posts: 50
Joined: Fri Feb 13, 2009 4:37 pm
Location: Duesseldorf (Germany)

XnView 2.41 & XnViewMP 0.87 - picture size limitation? JPEG-file could not be opened (9232x3936 Pixel)

Postby masterjp » Sun Sep 10, 2017 6:15 pm

I have a big panorama picture from my samsung smartphone with 9.232 x 3.936 pixels and XnViewMP is not able to open the file. Is there a limitation in the program? Other freeware picture viewer (e.g. IrfanView) can handle it.
CPU: Intel i5 3570k | Mainboard: ASUS P8Z77-V | RAM: 16 GB - DDR3 - 2.133 Mhz | Samsung SSD 850 Pro 256 GB
OS: Windows 10 Pro x64 & all updates
XN-View 2.43 x86 | XN-View MP 0.87 x64 | Adobe Photoshop Elements 15 x64

cday
XnThusiast
Posts: 1561
Joined: Sun Apr 29, 2012 9:45 am
Location: Cheltenham, U.K.

Re: XnView 2.41 & XnViewMP 0.87 - picture size limitation? JPEG-file could not be opened (9232x3936 Pixel)

Postby cday » Sun Sep 10, 2017 9:14 pm

masterjp wrote:I have a big panorama picture from my samsung smartphone with 9.232 x 3.936 pixels and XnViewMP is not able to open the file. Is there a limitation in the program? Other freeware picture viewer (e.g. IrfanView) can handle it.

XnView MP 32-bit or 64-bit, and Irfanview 32-bit or 64-bit?

There is a limit to the memory that can be addressed by 32-bit software, but I'm not sure if that is the problem here?

User avatar
masterjp
Posts: 50
Joined: Fri Feb 13, 2009 4:37 pm
Location: Duesseldorf (Germany)

Re: XnView 2.41 (32bit) & XnViewMP 0.87 (64bit) - picture size limitation? JPEG-file could not be opened (9232x3936 Pix

Postby masterjp » Sat Sep 16, 2017 10:30 am

Both versions (32 and 64bit) have problems with the big jpeg file. It should not be a memory problem.
CPU: Intel i5 3570k | Mainboard: ASUS P8Z77-V | RAM: 16 GB - DDR3 - 2.133 Mhz | Samsung SSD 850 Pro 256 GB
OS: Windows 10 Pro x64 & all updates
XN-View 2.43 x86 | XN-View MP 0.87 x64 | Adobe Photoshop Elements 15 x64

User avatar
xnview
Author of XnView
Posts: 28074
Joined: Mon Oct 13, 2003 7:31 am
Location: France
Contact:

Re: XnView 2.41 (32bit) & XnViewMP 0.87 (64bit) - picture size limitation? JPEG-file could not be opened (9232x3936 Pix

Postby xnview » Sat Sep 16, 2017 11:26 am

masterjp wrote:Both versions (32 and 64bit) have problems with the big jpeg file. It should not be a memory problem.

could you send me it?
Pierre.

User avatar
masterjp
Posts: 50
Joined: Fri Feb 13, 2009 4:37 pm
Location: Duesseldorf (Germany)

Re: XnView 2.41 & XnViewMP 0.87 - picture size limitation? JPEG-file could not be opened (9232x3936 Pixel)

Postby masterjp » Sat Sep 16, 2017 8:13 pm

The picture file is very big and I am not able to send you the file via email, because the filesize is over 20 MB (limitation of my email provider). :-(

After searching in the XN-View Forum I found another person who had the same problem with his Samsung smartphone (S7 edge) and someone else wrote a solution:

Checking the "Ignore read errors" Check Box under File > Format Settings.

I have a Samsung S7 and the person who had the same problem, has a Samsung S7 Edge.
Now it is possible for me to open the panorama file. :-)


Here is the whole article: viewtopic.php?t=33124
CPU: Intel i5 3570k | Mainboard: ASUS P8Z77-V | RAM: 16 GB - DDR3 - 2.133 Mhz | Samsung SSD 850 Pro 256 GB
OS: Windows 10 Pro x64 & all updates
XN-View 2.43 x86 | XN-View MP 0.87 x64 | Adobe Photoshop Elements 15 x64

User avatar
xnview
Author of XnView
Posts: 28074
Joined: Mon Oct 13, 2003 7:31 am
Location: France
Contact:

Re: XnView 2.41 & XnViewMP 0.87 - picture size limitation? JPEG-file could not be opened (9232x3936 Pixel)

Postby xnview » Sun Sep 17, 2017 8:42 am

masterjp wrote:Now it is possible for me to open the panorama file. :-)

So the problem is not large image but a problem in the jpeg file
Pierre.

User avatar
masterjp
Posts: 50
Joined: Fri Feb 13, 2009 4:37 pm
Location: Duesseldorf (Germany)

Re: XnView 2.41 & XnViewMP 0.87 - picture size limitation? JPEG-file could not be opened (9232x3936 Pixel)

Postby masterjp » Sun Sep 17, 2017 2:34 pm

Here is a link to my jpeg picture file, which could not be opened.

https://www.dropbox.com/s/txircfjsyfsz8 ... 9.jpg?dl=0
CPU: Intel i5 3570k | Mainboard: ASUS P8Z77-V | RAM: 16 GB - DDR3 - 2.133 Mhz | Samsung SSD 850 Pro 256 GB
OS: Windows 10 Pro x64 & all updates
XN-View 2.43 x86 | XN-View MP 0.87 x64 | Adobe Photoshop Elements 15 x64


Return to “MP - General Support”

Who is online

Users browsing this forum: No registered users and 1 guest