Some image formats show icons not thumbnails

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kirbyspencer
Posts: 3
Joined: Sat May 11, 2019 10:54 pm

Some image formats show icons not thumbnails

Post by kirbyspencer » Tue May 14, 2019 6:51 pm

I have Settings/Genera/Display All Formats checked but not all images are displayed. In particular AI files, most PSD files, EPS and PDF. The files are for the CS6 version of AI and PS.I'm on an iMacPro running Mohave 10.14.4.
This is a great program, very fast, very flexible, I was happy to pay for it.
Attached are two JPEGs showing the problem.
Attachments
pdf&ai.jpg
eps,psd.jpg

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Rick
Posts: 10
Joined: Sat Oct 08, 2005 4:10 pm
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Re: Some image formats show icons

Post by Rick » Sun May 19, 2019 4:21 pm

I am not the go-to guy on these issues but a lot of it depends on the publisher of the file format and if they allow for a thumbnail and how they have it configured. I am using Serif Affinity products and the thumbnail used to show but due to a change in the beta, it does so no longer

I will take correction on this but I am not sure it is an XnView problem not is it something that they can fix
--
Rick

cday
XnThusiast
Posts: 2032
Joined: Sun Apr 29, 2012 9:45 am
Location: Cheltenham, U.K.

Re: Some image formats show icons

Post by cday » Sun May 19, 2019 4:31 pm

You both have Ghostscript installed?

From the XnView Wiki :

"Ghostscript is open-source software which enables XnView and related programs to load PostScript-based file formats (PS + EPS + AI) as well as PDF for display, printing, and conversion."

Thumbnails may be another issue, of course.

kirbyspencer
Posts: 3
Joined: Sat May 11, 2019 10:54 pm

Re: Some image formats show icons not thumbnails

Post by kirbyspencer » Tue May 21, 2019 2:45 am

I do not have Ghostscript installed, I guess I'll look into that but AI is a very common file format. My expectation is that it would be supported.

kirbyspencer
Posts: 3
Joined: Sat May 11, 2019 10:54 pm

Re: Some image formats show icons not thumbnails

Post by kirbyspencer » Tue May 21, 2019 2:48 am

Wow, thank you, I installed Ghostscript 9.27, did a restart of XnView and it worked!

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