EXR images not loading

[ChelOis]

Hi, I noticed that XnViewMP does not load EXR images located in folders whose paths contain international characters.

Expected behavior: EXR files should open like any other type of image.

Thanks.

[xnview]

on windows?

[ChelOis]

Yes, Windows 10.

[xnview]

right a known issue

[jvgfx]

Hello! XnView 1.50 cannot read exr files. The latest version that correct works with exr - XnView 1.43
I checked some versions XnView from 1.41 to 1.5
version 1.43 has the old exr library, and 1.44 and newer have new Open exr 3.2

OS Ubuntu 20.04.6

[ChelOis]

Hello! XnView 1.50 cannot read exr files. The latest version that correct works with exr - XnView 1.43
I checked some versions XnView from 1.41 to 1.5
version 1.43 has the old exr library, and 1.44 and newer have new Open exr 3.2

OS Ubuntu 20.04.6

XnViewMP 1.5.0 on Windows 10 x64 can open EXR images as long as they are located in folders whose paths do not contain international characters.

[xnview]

Hello! XnView 1.50 cannot read exr files. The latest version that correct works with exr - XnView 1.43
I checked some versions XnView from 1.41 to 1.5
version 1.43 has the old exr library, and 1.44 and newer have new Open exr 3.2

OS Ubuntu 20.04.6

could you post the exr file?

[jvgfx]

Thanks for the answer,
For example, I'm downloaded 4k version - https://polyhaven.com/a/kloofendal_38d_partly_cloudy
direct link https://dl.polyhaven.org/file/ph-assets ... udy_4k.exr

XnView newer than 1.43 cannot view many other exr files from this site, hdr format - work without problems.

PS below I attach screens from 1.43 and 1.45 XnView

[xnview]

in XnView/Plugins, please make symbolic links

Code: Select all

ln -s libIex-3_2.so libIex-3_2.so.29
ln -s libIlmThread-3_2.so libIlmThread-3_2.so.29
ln -s libImath-3_2.so libImath-3_2.so.29

[jvgfx]

Thanks a lot! Now everything works fine!

[terrypxm]

The same thing is happening to me, I'm running Pop!_Os 22.04 LTS (Based on Ubuntu).
Xnview 1.5.5

Trying to troubleshot I found that I already had the symbolic links in place, I tried deleting and recreating it but it didn't worked. I also have the openexr libraries on the system and other programs seem to load them just fine, any help would be appreciate it.

[xnview]

The same thing is happening to me, I'm running Pop!_Os 22.04 LTS (Based on Ubuntu).
Xnview 1.5.5

In 1.5.5, the links problem is fixed. could you send a exr sample?

[terrypxm]

Sure, thanks for the reply.

https://www.dropbox.com/t/7LXIPfQbUhLPPVkt

[xnview]

i've tried on ubuntu 23 and no problem. If you start it from terminal, do you see something when selecting the .exr?

[terrypxm]

When I select an .exr:

Code: Select all

############################################ InfoPropertiesView

Create Tree : File
###  checkChanged : 10
######### CategoryModel :: checkAndSave()
MyView::set LOAD FULL /home/terry/Desktop/Bounce_Card_Gold_sm.exr 
BitmapLoadThread :: stop()
## BitmapLoadThread :: load -1 -1 
## Bitmap :: load 0 
###### GFF:load </home/terry/Desktop/Bounce_Card_Gold_sm.exr>
######### CategoryModel :: checkAndSave()
my_error_exit...<Not a JPEG file: starts with 0x76 0x2f>
## MyView::onLoaded </home/terry/Desktop/Bounce_Card_Gold_sm.exr> </home/terry/Desktop/Bounce_Card_Gold_sm.exr> </home/terry/Desktop/Bounce_Card_Gold_sm.exr> (0) 
## MyView::onLoaded ok 
MyView::change /home/terry/Desktop/Bounce_Card_Gold_sm.exr 
## Bitmap :: load 0 
###### GFF:load </home/terry/Desktop/Bounce_Card_Gold_sm.exr>
my_error_exit...<Not a JPEG file: starts with 0x76 0x2f>


############################################ InfoPropertiesView

When I double-click it:

Code: Select all

## onItemPressed
       [app] Set Language to en_US.UTF-8, Numbers to C
       [prefs] Reading preferences from "/home/terry/.filmaura/mrv2.prefs".
       [prefs] Loaded color themes from "/usr/local/mrv2-v0.7.5-Linux-64/colors/mrv2.colors".
       [ocio] Setting OCIO config from OCIO environment variable.
       [prefs] Path mappings have been loaded from "/home/terry/.filmaura/mrv2.paths.prefs".
       [prefs] Loading hotkeys from "/home/terry/.filmaura/mrv2.keys.prefs".
       [ocio] OCIO config is now:
       [ocio] /media/terry/LWORK/Dropbox/00_Settings/OCIO/RedshiftOCIOConfigs-main/redshift-custom-config/config.ocio

In this case mrv2 is the associated program.