Certain PDF files cannot be opened in XnView software

[cday]

Over the years there have occasionally been reports of PDF files that, although they open normally in other PDF viewers, inexplicably cannot be opened in XnView software.

The attached file is a newly posted example which provides an opportunity for this unexplained issue to be investigated.

Test_PDF_that won't open.pdf

(101.62 KiB) Downloaded 19 times

[xnview]

it is opened here correctly, which GS version?

[cday]

For me in Linux Mint 20.2 Cinnamon [5.0.7] the currently installed version is 9.50.

But dating back a long time, there has been an occasional issue not I think investigated in detail before, of certain PDF files that open normally in other software not being opened by XnView software, when other PDF files as in this case are opened successfully.

[cday]

The point here is that on this laptop XnView does open other PDF files while not opening this particular file, which can be opened in all other PDF viewers tested.

As stated, a similar issue has arisen periodically over the years.

[xnview]

Thanks to your detailed description I can reproduce the problem.

[xnview]

This problem is supposed to be fixed in XnView MP 1.9.0. Please check and confirm the bug fix here.

[cday]

Still doesn't open, GS 9.50 still the installed Ghostscript version...

As stated, a similar unexplained issue has arisen periodically over the years, probably usually reported in Windows, this is likely the first time that a test file has been posted.

Seems possibly a deeper issue related to reading particular valid PDF files than a GS version issue, other PDF files do open normally.

Update: v1.9.0 doesn't open other PDF files, GS 9.50 installed...

Could someone please check that.

[xnview]

Update: v1.9.0 doesn't open other PDF files, GS 9.50 installed...

you can't open any PDF files with GS 9.50?

[cday]

No...

[xnview]

This problem is supposed to be fixed in XnView MP 1.9.1. Please check and confirm the bug fix here.

[cday]

Seems fixed now.