XnView Software

Posted: **Mon Apr 16, 2007 4:25 pm**

hello,

i'm viewing lots of photos using page down, and it keeps crashing (randomly.. when going to ext photo):


Microsoft (R) DrWtsn32
Copyright (C) 1985-2002 Microsoft Corp. All rights reserved.



Application exception occurred:
        App: C:\Tools\Media\xnView\xnview.exe (pid=1192)
        When: 2007.04.16 @ 19:19:21.437
        Exception number: c0000005 (access violation)

*---- System Information ----*
        Computer Name: QQ-AT-HOME
        User Name: QQ
        Terminal Session Id: 0
        Number of Processors: 2
        Processor Type: x86 Family 15 Model 2 Stepping 9
        Windows Version: 5.2
        Current Build: 3790
        Service Pack: 2
        Current Type: Multiprocessor Free
        Registered Organization: Private
        Registered Owner: QQ

*---- Task List ----*
   0 System Process
   4 System
 436 smss.exe
 484 csrss.exe
 512 winlogon.exe
 560 services.exe
 572 lsass.exe
 732 Ati2evxx.exe
 752 svchost.exe
 856 svchost.exe
 924 svchost.exe
 960 svchost.exe
1076 spoolsv.exe
1108 msdtc.exe
1132 Ati2evxx.exe
1260 schedul2.exe
1324 ADCDLicSvc.exe
1388 PSIService.exe
1508 svchost.exe
1540 srvany.exe
1760 speedfan.exe
1788 svchost.exe
1868 svchost.exe
1980 svchost.exe
2132 wmiprvse.exe
2324 Explorer.EXE
2424 schedhlp.exe
2464 ctfmon.exe
2492 tp.exe
2504 MOM.EXE
2644 ccc.exe
3912 miranda32.exe
4056 Skype.exe
3752 Far.exe
3800 HOLDER.DND
 448 EXCEL.EXE
7000 IEXPLORE.EXE
7444 Poco.exe
4312 svchost.exe
1192 xnview.exe
6340 dwwin.exe
6388 drwtsn32.exe

*---- Module List ----*
0000000000400000 - 00000000007a2000: C:\Tools\Media\xnView\xnview.exe
00000000011f0000 - 00000000011fc000: C:\Tools\System\Far\Plugins\DragDrop\DragnDrop.dll
0000000005060000 - 0000000005325000: C:\WINDOWS\system32\xpsp2res.dll
0000000010000000 - 0000000010034000: C:\Tools\System\TrayIcon Pro\HookDll.dll
000000004b3c0000 - 000000004b410000: C:\WINDOWS\system32\MSCTF.dll
000000004dc30000 - 000000004dc5e000: C:\WINDOWS\system32\msctfime.ime
000000004dd60000 - 000000004df07000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.3790.3959_x-ww_8251BDDE\GdiPlus.dll
000000004ffb0000 - 00000000500d0000: C:\Tools\Media\xnView\Plugins\CADImage.DLL
000000005e9a0000 - 000000005e9b7000: C:\WINDOWS\system32\olepro32.dll
0000000071b70000 - 0000000071ba6000: C:\WINDOWS\system32\UxTheme.dll
0000000073070000 - 0000000073097000: C:\WINDOWS\system32\winspool.drv
0000000073ac0000 - 0000000073ad8000: C:\WINDOWS\system32\avifil32.dll
0000000073b10000 - 0000000073b2c000: C:\WINDOWS\system32\sti.dll
00000000748d0000 - 00000000748d8000: C:\WINDOWS\system32\CFGMGR32.dll
0000000075490000 - 00000000754f5000: C:\WINDOWS\system32\USP10.dll
0000000075e60000 - 0000000075e87000: C:\WINDOWS\system32\apphelp.dll
0000000075fc0000 - 0000000075fe2000: C:\WINDOWS\system32\MSVFW32.dll
0000000076280000 - 0000000076285000: C:\WINDOWS\system32\msimg32.dll
0000000076290000 - 00000000762ad000: C:\WINDOWS\system32\IMM32.DLL
00000000762b0000 - 00000000762f9000: C:\WINDOWS\system32\comdlg32.dll
0000000076aa0000 - 0000000076acd000: C:\WINDOWS\system32\WINMM.dll
0000000076f10000 - 0000000076f3e000: C:\WINDOWS\system32\WLDAP32.dll
0000000076f50000 - 0000000076f63000: C:\WINDOWS\system32\Secur32.dll
0000000077010000 - 00000000770d6000: C:\WINDOWS\system32\COMRes.dll
00000000770e0000 - 00000000771e8000: C:\WINDOWS\system32\SETUPAPI.dll
0000000077380000 - 0000000077411000: C:\WINDOWS\system32\USER32.dll
0000000077420000 - 0000000077523000: C:\WINDOWS\WinSxS\X86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.3790.3959_x-ww_D8713E55\comctl32.dll
0000000077670000 - 00000000777a9000: C:\WINDOWS\system32\ole32.dll
00000000777b0000 - 0000000077833000: C:\WINDOWS\system32\CLBCatQ.DLL
0000000077b70000 - 0000000077b84000: C:\WINDOWS\system32\MSACM32.dll
0000000077b90000 - 0000000077b98000: C:\WINDOWS\system32\version.dll
0000000077ba0000 - 0000000077bfa000: C:\WINDOWS\system32\msvcrt.dll
0000000077c00000 - 0000000077c48000: C:\WINDOWS\system32\GDI32.dll
0000000077c50000 - 0000000077cef000: C:\WINDOWS\system32\RPCRT4.dll
0000000077d00000 - 0000000077d8b000: C:\WINDOWS\system32\OLEAUT32.DLL
0000000077da0000 - 0000000077df2000: C:\WINDOWS\system32\SHLWAPI.dll
0000000077e00000 - 0000000077e21000: C:\WINDOWS\system32\NTMARTA.DLL
0000000077e40000 - 0000000077f42000: C:\WINDOWS\system32\kernel32.dll
0000000077f50000 - 0000000077feb000: C:\WINDOWS\system32\ADVAPI32.dll
000000007c800000 - 000000007c8c0000: C:\WINDOWS\system32\ntdll.dll
000000007c8d0000 - 000000007d0ce000: C:\WINDOWS\system32\SHELL32.dll
000000007e020000 - 000000007e02f000: C:\WINDOWS\system32\SAMLIB.dll
000000007f000000 - 000000007f009000: C:\WINDOWS\system32\LPK.DLL

*---- State Dump for Thread Id 0x168c ----*

eax=00000004 ebx=00000000 ecx=00000000 edx=0137f282 esi=006c65d8 edi=0137f286
eip=005e68bf esp=0137f184 ebp=500a8910 iopl=0         nv up ei pl zr na po nc
cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010246

*** WARNING: Unable to verify checksum for C:\Tools\Media\xnView\xnview.exe
*** ERROR: Module load completed but symbols could not be loaded for C:\Tools\Media\xnView\xnview.exe
function: xnview
        005e68aa d12b             shr     dword ptr [ebx],1
        005e68ac f9               stc
        005e68ad 8bc1             mov     eax,ecx
        005e68af 8bf7             mov     esi,edi
        005e68b1 8bfa             mov     edi,edx
        005e68b3 c1e902           shr     ecx,0x2
        005e68b6 f3a5             rep     movsd
        005e68b8 8bc8             mov     ecx,eax
        005e68ba 83e103           and     ecx,0x3
        005e68bd f3a4             rep     movsb
FAULT ->005e68bf 8b4b04           mov     ecx,[ebx+0x4]     ds:0023:00000004=????????
        005e68c2 894c2428         mov     [esp+0x28],ecx
        005e68c6 8b5308           mov     edx,[ebx+0x8]
        005e68c9 8954242c         mov     [esp+0x2c],edx
        005e68cd c744241808000000 mov     dword ptr [esp+0x18],0x8
        005e68d5 66c744241c1000   mov     word ptr [esp+0x1c],0x10
        005e68dc 66c74424300100   mov     word ptr [esp+0x30],0x1
        005e68e3 668b430e         mov     ax,[ebx+0xe]
        005e68e7 8d4c2418         lea     ecx,[esp+0x18]
        005e68eb 6689442432       mov     [esp+0x32],ax
        005e68f0 33c0             xor     eax,eax

*---- Stack Back Trace ----*
ChildEBP RetAddr  Args to Child              
WARNING: Stack unwind information not available. Following frames may be wrong.
500a8910 c0850845 203d077c 7e00004e ebd23304 xnview+0x1e68bf
8bec8b55 00000000 00000000 00000000 00000000 0xc0850845

*---- Raw Stack Dump ----*
000000000137f184  9c f1 37 01 6c 70 0a 50 - 00 00 fb 4f 10 89 0a 50  ..7.lp.P...O...P
000000000137f194  f8 ce 0f 01 63 e0 82 7c - 00 00 00 00 00 00 00 00  ....c..|........
000000000137f1a4  01 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f1b4  01 00 01 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f1c4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f1d4  08 00 00 00 01 00 00 00 - 00 00 00 00 ff ff 00 00  ................
000000000137f1e4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f1f4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f204  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f214  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f224  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f234  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f244  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f254  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f264  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f274  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 53 56  ..............SV
000000000137f284  47 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  G...............
000000000137f294  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f2a4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................
000000000137f2b4  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................

Posted: **Tue Apr 17, 2007 7:57 am**

mrQQ wrote:hello,

i'm viewing lots of photos using page down, and it keeps crashing (randomly.. when going to ext photo):

Do you have enabled 'read ahead' and 'keep behind'? Is it in fullscreen? or in view mode?

Posted: **Tue Apr 17, 2007 7:27 pm**

- Which XnView version do you use?
- What type of images do you browse?
- Does it crash with all image formats?
...

Please provide more info, have a look at topic "Reporting a bug...". Thank you!

Posted: **Tue Apr 24, 2007 6:27 pm**

i'm sorry for late reply.

it's 1.90.3.

i'm browsing jpeg, not sure about other types.

i have enabled read ahead and keep behind, it's not fullscreen, its view mode (i think, single image in window..)

Posted: **Wed Apr 25, 2007 12:10 pm**

mrQQ wrote:i'm sorry for late reply.

it's 1.90.3.

i'm browsing jpeg, not sure about other types.

i have enabled read ahead and keep behind, it's not fullscreen, its view mode (i think, single image in window..)

Could you try with 'read ahead' and 'cache behind'??

Posted: **Wed Apr 25, 2007 5:55 pm**

i disabled those options, and it no longer crashes..

Posted: **Fri Apr 27, 2007 7:27 am**

mrQQ wrote:i disabled those options, and it no longer crashes..

Do you have only jpeg files?

XnView Software

keeps crashing when going through files

keeps crashing when going through files

Re: keeps crashing when going through files