XnView Software

Hello, I have an issue with Windows Vista and XNView's Multicapture.
If I set it up to do a multi capture, it crashes after the first or second capture.
It seems random but most of the time it crashes the first time.

I have Windows Vista 32-bit.
I have tried a few different versions of XNView including the 1.96 beta and I get the same results. I thought it may have been my Multiple Monitors, however I undocked it and rebooted and it still happens.

The setup is this:
-I launch XNview
-I select Capture
-I select Active Window
-I select Hot key as a method and leave F10 as the key
-I select Client area
-I leave Hide XnView selected
-I select Include mouse cursor
-I select Multiple capture
-I click ok, and XnView minimizes
-I hit F10 and Vista tells me XnView has crashed

Any ideas?

Here is an error log example of the crash:

Log Name: Application
Source: Application Error
Date: 1/30/2009 6:00:01 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: (removed)
Description:
Faulting application xnview.exe, version 1.96.0.0, time stamp 0x497ecad2, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process id 0x5c8, application start time 0x01c9832e4980f7e9.

I can post a video if necessary.

I cannot reproduce this bug in XnView 1.96 beta 3 so it may have been fixed already.

I tried it with Beta 3 and it still happens.

Is there a config/ini file that might be sticking around that I would need to delete?

XnView INI can be stored in any of the following...

C:\Program Files\XnView
C:\Program Files (x86)\XnView
C:\Users\<username>\AppData\Roaming\XnView

Can't remember the XP one for data storage.

Multicapture in 1.96 B3 does not crash for me, either.

I can't reproduce on vista

I cleaned out my xnview cache and tried Beta 3 again, I still get the problem.
It takes the first screenshot fine, but if I try to take more than one, I get:


I tried it on a co-worker's Vista machine and it works. His machine has the same install of Vista with the same apps. I must have a file somewhere that is screwing it up.

Just on chance, what is your version of ntdll.dll?
From the error, it want's to have an issue with ntdll.dll...

Trying to capture ANY screen, I have the same problem,
Vista 32 bit, Xnview fresh download & install.
Here is the log file:

Problem signature:
Problem Event Name: APPCRASH
Application Name: xnview.exe
Application Version: 1.95.0.0
Application Timestamp: 492428c3
Fault Module Name: StackHash_1ad6
Fault Module Version: 6.0.6001.18000
Fault Module Timestamp: 4791a7a6
Exception Code: c0000374
Exception Offset: 000b015d
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 1ad6
Additional Information 2: c00d11054573e349460dfa57960d47b3
Additional Information 3: 671f
Additional Information 4: 4d0a34f764c56c6ea73316323ac49d8c


What does it mean?

Do you use a 32bits display?

Yes, I do.
And it was working perfectly fine before.

Hi I'm using XNVIEW in a new PC, with Vista SP 1, and I get a crash message (sometimes) when I double click on an image file.

Any idea to solve it?

Nombre del evento de problema: APPCRASH
Nombre de la aplicación: xnview.exe
Versión de la aplicación: 1.95.0.0
Marca de tiempo de la aplicación: 492428c3
Nombre del módulo con errores: ntdll.dll
Versión del módulo con errores: 6.0.6001.18000
Marca de tiempo del módulo con errores: 4791a7a6
Código de excepción: c0000005
Desplazamiento de excepción: 00068516
Versión del sistema operativo: 6.0.6001.2.1.0.768.3
Id. de configuración regional: 2058
Información adicional 1: 53b1
Información adicional 2: 41a40ebc645c403f68c3180db04ff84b
Información adicional 3: 5c1d
Información adicional 4: c833f5d5e471ce2e0af9805eab436a40

Anonymous wrote:Yes, I do.
And it was working perfectly fine before.

Before what?

I have a request from a German user, here. When capturing screens on Windows Vista, XnView occassionally crashes. There seems to be a problem, still.

helmut wrote:I have a request from a German user, here. When capturing screens on Windows Vista, XnView occassionally crashes. There seems to be a problem, still.