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2.20 Image menu not show
Posted: Sun Mar 23, 2014 9:55 am
by cliffcar2
Installed upgrade to ver. 2.20 and 'Image' on menu does not show - File, Edit, View, (Image), Tools, etc. Commands associated with 'Image' not working either...
Re: 2.20 Image menu not show
Posted: Sun Mar 23, 2014 10:02 am
by cday
Which version of Windows are you using?
Re: 2.20 Image menu not show
Posted: Mon Mar 24, 2014 11:39 am
by cliffcar2
Windows 7. The problem seems to be in the View>Image>Adjust>Brightness/Contrast/etc. window not opening completely, not allowing any adjustments to be made.
My older version, 2.13, running on both Windows 7 & 8.1 operates properly on their machines, as usual. Ver 2.20 on Windows 7 has the problem with the Brightness/Contrast/ etc window not opening fully. I have reinstalled twice, same problem...
Re: 2.20 Image menu not show
Posted: Mon Mar 24, 2014 11:43 am
by xnview
cliffcar2 wrote:Windows 7. The problem seems to be in the View>Image>Adjust>Brightness/Contrast/etc. window not opening completely, not allowing any adjustments to be made.
My older version, 2.13, running on both Windows 7 & 8.1 operates properly on their machines, as usual. Ver 2.20 on Windows 7 has the problem with the Brightness/Contrast/ etc window not opening fully. I have reinstalled twice, same problem...
could you post a screenshot?
Re: 2.20 Image menu not show
Posted: Mon Mar 24, 2014 11:43 pm
by cliffcar2

- Result
"could you post a screenshot?" Here are two resized

- Screenshots showing what results from the selection of Image>Adjust> 1
Screenshots showing what results from the selection of Image>Adjust>
Re: 2.20 Image menu not show
Posted: Tue Mar 25, 2014 6:06 am
by xnview
ok, i can reproduce when preview is disabled...
Re: 2.20 Image menu not show
Posted: Tue Mar 25, 2014 8:13 pm
by cliffcar2
How can I fix from this end? "Preview disabled" - I have never before come across how to enable/disable preview?
Re: 2.20 Image menu not show
Posted: Wed Mar 26, 2014 5:53 am
by xnview
cliffcar2 wrote:How can I fix from this end? "Preview disabled" - I have never before come across how to enable/disable preview?
i'll release soon a 2.21
Re: 2.20 Image menu not show
Posted: Fri May 09, 2014 12:07 pm
by blueeye2001
Hi there,
yesterday I encountered the same problem. I updated to the latest version of XnView 2.20, but the problem still exists.
Every time I opened the dialog windows, it became more and more smaller.
There is no chance to increase the dialog window.
I found a workaround to make the dialog window appear again:
- search for this file \Users\xxx\AppData\Roaming\XnView\xnview.ini
- open it in edit-mode
- search for this section: [AdjustDlg]
- search for this setting: geometryH=123 and change it to: geometryH=800
(sometimes it may be also necessary to increase these settings: geometryW / geometryX / geometryY )
- search for this section: [Process]
- search for this setting: ShowPreview=0 and change it to: ShowPreview=1
- save your ini file
- restart your XnView and the dialog window will work fine now!
Have a nice weekend!
BlueEye2001
Re: 2.20 Image menu not show
Posted: Fri Mar 13, 2015 7:52 pm
by danajohnson
I am also running Win 7 Ultimate, on a laptop, with the same results on the Image>Adjust>Brightness/Contrast/Gamma/Balance dialog controls.
Is the current suggestion of changing the ini file on each installation a long term recommendation, or will there be a new issue of the software with a correction?
I have installed 'MP' to get around this problem. I do not remember reading whether using XnView Classic 2.3 with 'MP' also installed is recommended.
The controls on 'MP' are far more limited than those of XnView Classic, and I will try to make the necessary changes. Thanks.
Re: 2.20 Image menu not show
Posted: Sat May 20, 2017 11:40 am
by WendyA
Hi, is there no easier fix to this?
I don't know how but my version 2.32 was running fine on Windows 7 Ultimate home user, 64 Bit. I didn't use it for a while, not sure
if I have automatic updates, now I cannot see/view whole of adjust window on Brightness/Contrast etc.
(All the other adjust buttons are fine.)
Is there a better version to install that is compatible with my OS so I don't have to fiddle with all of this!
Or a patch?
Ta...
Re: 2.20 Image menu not show
Posted: Sat May 20, 2017 2:17 pm
by xnview
WendyA wrote:Hi, is there no easier fix to this?
please check
this post