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cannot load sff (Structured Fax Format) files

Posted: Sun Jan 24, 2016 10:45 pm
by KunterBunter
I'd like to view sff-files with XnViewMP Version 0.76.1 x64 (Oct 26 2015) on an iMac Retina 5k, OS X El Capitan Version 10.11.3.
Under Formats it is stated Structured Fax Format Extension sff Read is supported. However, I get "File can't be loaded!" when I doubleclick on it. What gives?

Re: cannot load sff (Structured Fax Format) files

Posted: Mon Jan 25, 2016 8:29 am
by cday
KunterBunter wrote:I'd like to view sff-files with XnViewMP Version 0.76.1 x64 (Oct 26 2015) on an iMac Retina 5k, OS X El Capitan Version 10.11.3.
Under Formats it is stated Structured Fax Format Extension sff Read is supported. However, I get "File can't be loaded!" when I doubleclick on it. What gives?
Do you have Tools > Settings... > General | General tab -- Show all graphics formats enabled?

You could check that first: I'm not sure why that setting is provided, possibly as XnView software can open so many file types it speeds up opening common formats when unchecked?

Re: cannot load sff (Structured Fax Format) files

Posted: Mon Jan 25, 2016 2:21 pm
by KunterBunter
Thank you for your answer. On my Mac I found this under Preferences ... > General| General tab -- Show all graphics formats and it is already enabled. Any other ideas?

Re: cannot load sff (Structured Fax Format) files

Posted: Tue Jan 26, 2016 12:29 pm
by cday
KunterBunter wrote:Any other ideas?
In the absence of any other posts, I suspect your problem viewing SFF files on a Mac is due to a missing plug-in: a SFF plug-in Xssf.dll is included in the XnView Classic Extended download, or can be downloaded directly from this link. However, XnView Classic is 32-bit Windows software, and I'm not sure whether that plug-in would run on a 64-bit version of XnView MP on a Windows system, let alone on a Mac...

If you have Crossover software on you Mac, you could possibly use XnView Classic with the above plug-in installed to view your SFF files.

Do you have an example SFF file you could upload, 2MiB maximum in a ZIP or RAR archive, or post online?

Re: cannot load sff (Structured Fax Format) files

Posted: Wed Jan 27, 2016 2:53 am
by KunterBunter
I tried XnView Classic in Windows and the sff files can be viewed. However, with a 64-bit version of XnViewMP on a Windows system, I have the same problem that the files cannot be opened. I have added an example file for testing.
Thanks again for your help.

Re: cannot load sff (Structured Fax Format) files

Posted: Wed Jan 27, 2016 8:16 am
by xnview
KunterBunter wrote:I tried XnView Classic in Windows and the sff files can be viewed. However, with a 64-bit version of XnViewMP on a Windows system, I have the same problem that the files cannot be opened. I have added an example file for testing.
Thanks again for your help.
currently there is no Xsff 64bits plugin

Re: cannot load sff (Structured Fax Format) files

Posted: Wed Jan 27, 2016 5:35 pm
by KunterBunter
Thank you for your prompt response.
I installed the 32bit version of XnViewMP in Windows 10 Pro 64-bit, and it behaves the same as the 64bit version. Therefore, it seems there is no sff support at all in XnViewMP yet. :(

Re: cannot load sff (Structured Fax Format) files

Posted: Wed Jan 27, 2016 6:07 pm
by cday
If you copy the Xssf.dll plug-in from XnView Classic into the XnView MP 32-bit 'plugins' folder the SFF test file you uploaded should open, unless there is a specific issue with Windows 10...

Tested XnView MP 0.76.1 32-bit on Windows 7 SP1.
Image_1.jpg
The XnView Classic 32-bit plug-ins should work for XnView MP 32-bit and XnConvert 32-bit Windows versions AFAIK. :D

Re: cannot load sff (Structured Fax Format) files

Posted: Wed Jan 27, 2016 8:50 pm
by KunterBunter
You are right, this way the old sff plugin still works in a 32 bit environment. Thank you very much! :D