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"can't open file"
Posted: Mon Mar 07, 2016 9:27 pm
by rbergmandc1
Hi there.. just upgraded to XnViewMP from regular XnView..
Some of my .tif faxes that have come in. when i try to open ... says CAN"T OPEN FILE..
Thoughts?
Re: "can't open file"
Posted: Mon Mar 07, 2016 10:06 pm
by cday
rbergmandc1 wrote:Hi there.. just upgraded to XnViewMP from regular XnView..
Some of my .tif faxes that have come in. when i try to open ... says CAN"T OPEN FILE..
Do you have an example file you can upload, or is that difficult? I can't immediately think why a file that opens in XnView Classic wouldn't open in XnView MP with the default settings...
Have you checked that those files *will* actually open in XnView Classic?
Re: "can't open file"
Posted: Tue Mar 08, 2016 6:40 pm
by rbergmandc1
here is one that shows a thumbnail and opens in classic, but not in MP
see attached
Re: "can't open file"
Posted: Tue Mar 08, 2016 7:23 pm
by cday
Your TIFF file only opens in XnView Classic if
Tools > Options... > Read/Write -- General tab > Ignore read errors is selected.
The equivalent setting in XnView MP is
Viewer | File > Format settings... > Read tab - Ignore read errors -- if that option is checked the file opens normally.
So it looks as if the file is probably slightly malformed...
Re: "can't open file"
Posted: Tue Mar 08, 2016 8:07 pm
by rbergmandc1
Perfect! Works.. thanks so much!