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Import Files Not working at all

Posted: Wed Apr 06, 2016 9:33 am
by Chris_White
Hello All,

I am sure it is something obvious that I am not doing right but I can not import files from a memory card using Tools / Import and Sort.

I select my memory card (I:\) and checked "include subfolders" (but I have also tried directly selecting the folder (eg DCIM) where the images are on the memory card and it makes no difference)

I set the Destination to my D:\Picture\ Folder and set the Subfolder format to yyyy_MM_dd

When I click okay it opens a box that says 24% of 100MB (Copying....)
BUT the source box is not populated, the destination box is not populated, it never progresses any further, AND there is more than 100MB on the card (over 1GB of files).
and it says 2/5 files and there is 127 files on the disk.

It does create subfolders in the D:\ picture directory but that is all?

Any thoughts?

Version XNView_MP 0.79 x64 Running on Windows 10 64Bit.
24GB free space on destination drive.

Thanks In Advance'
Chris

Re: Import Files Not working at all

Posted: Wed Apr 06, 2016 12:44 pm
by xnview
what do you have in source folder? jpeg?

Re: Import Files Not working at all

Posted: Fri Apr 08, 2016 6:25 am
by Chris_White
Hi Pierre,

Yes all Jpegs.

I imported them last time using windows (which I don't like as it gives them a different folder name to what I use - being YYYY_MM_DD)

I tried again today with exactly the same result - 164 photos on the card EXACTLY the same result?

Any thoughts? thanks

Chris

(Apologies for delay getting back.)

Re: Import Files Not working at all

Posted: Fri Apr 08, 2016 7:47 am
by Chris_White
Hmm just as a test I tried copying the image folder and files from the card to the desktop as 100CANON folder.

Tried to "import" the files from the folder on the desktop to D:\PICTURES using Tools > Import and Sort.... with the same result again.

I think this is a bug - or at least something wrong?

Thanks - let me know your thoughts.

Chris

Re: Import Files Not working at all

Posted: Fri Apr 08, 2016 9:47 am
by xnview
could you post a screenshot of dialog? And the structure of file list?

Re: Import Files Not working at all

Posted: Fri Apr 08, 2016 11:38 am
by Chris_White
Hi Pierre,

I have attached screen shots - I hope this is okay.
File Listing
File Listing
dialogue
dialogue
import dialogue
import dialogue
Thanks

Chris

Re: Import Files Not working at all

Posted: Fri Apr 08, 2016 12:03 pm
by Mixer
Are you importing whole folder I:\DCIM\100CANON and this is how progress window looks?
Only 2/5 files when amount of files in folder is over 20 (74 items in folder, not sure if all are pictures)? 10 MB of 100 MB is 24% instead of 10%? Empty Source and Destination fields?

Re: Import Files Not working at all

Posted: Fri Apr 08, 2016 12:43 pm
by Chris_White
Hi Pierre,

Yes that is correct.
Are you importing whole folder I:\DCIM\100CANON and this is how progress window looks?
Yes
Only 2/5 files when amount of files in folder is over 20 (74 items in folder, not sure if all are pictures)?
Yes and Yes all pictures.
10 MB of 100 MB is 24% instead of 10%? Empty Source and Destination fields?
Yes and Yes.

When I select the 100Canon folder, which in the case screenshotted had 74 JPEG images, and around 500 meg of data that is the dialogue that I get. And it is exactly the same each time I have done the import. Source boxes don't populate and destination doesn't populate. I have tried it just selecting the card (I:\) and checking include subfolders and it doesn't change the result.

The progress dialogue (24% OF 100 MB (Copying...))) doesn't seem to change no matter how long I leave it (about 15 minutes once cos I got distracted.)

Thanks

Chris

Re: Import Files Not working at all

Posted: Sat Apr 09, 2016 3:31 pm
by xnview
See Issue 831 for current status and details.

Re: Import Files Not working at all

Posted: Mon Apr 11, 2016 4:48 am
by Chris_White
Ahh thank you very much Pierre - haven't downloaded the software yet - BUT thank you.

Re: Import Files Not working at all

Posted: Fri Apr 29, 2016 5:39 am
by rsty
For what it is worth, exactly the same issue is present for me on a Mac OSX 10.11.4 (15E65)

Even the same '24% of 100MB' dialogue and no action beyond setting up the empty monthly folders (02, 03 etc)

I see that this might be addressed in 0.80 in the bug tracker, but wanted to inform you that the same bug is present on OSX, if that makes a difference.

PS as far as I can see, V 0.80 is not yet available??

Re: Import Files Not working at all

Posted: Fri Apr 29, 2016 5:59 am
by cday
rsty wrote:For what it is worth, exactly the same issue is present for me on a Mac OSX 10.11.4 (15E65)

Even the same '24% of 100MB' dialogue and no action beyond setting up the empty monthly folders (02, 03 etc)

I see that this might be addressed in 0.80 in the bug tracker, but wanted to inform you that the same bug is present on OSX, if that makes a difference.

PS as far as I can see, V 0.80 is not yet available??
Post yesterday on ghacks Microsoft to patch Windows 10 photo importing, don't know if it could have any possible relevance to this thread??

@rsty: v0.80 will be the next release...