Page 1 of 2

MP Doesn't load thumbnails

Posted: Tue Aug 30, 2016 7:18 pm
by dglp
Here's a side by side comparison of a folder in MP and Classic.
Why don't the thumbnails display in MP?
Is this controlled by one or more settings?
Is it to do with the folder location?

I'm stumped!

Re: MP Doesn't load thumbnails

Posted: Wed Aug 31, 2016 1:00 am
by XnTriq
Could you please post a screenshot of your configuration in Tools » Settings... » File list » Custom filter?
What are your settings in View » Filter by?

Re: MP Doesn't load thumbnails

Posted: Wed Aug 31, 2016 7:43 am
by dglp
Thanks for the reply.

I'm filtering on Custom, though I have tried changing it with no effect.

Here's the screenshot.
20160831_084211.jpg

Re: MP Doesn't load thumbnails

Posted: Wed Aug 31, 2016 8:15 pm
by XnTriq
Thank you for the screenshot.
dglp wrote:Is it to do with the folder location?
I don't think so.
Does this occur with other folders too?
Is Enable thumbnail caching in Tools » Settings... » Catalog » Catalog » Cache maintenance activated?
If so, could you please Rebuild thumbnails for Cache directory Z:\Artefacts\Imagery\Photo\Calendric\2011\11\06\?

Re: MP Doesn't load thumbnails

Posted: Thu Sep 01, 2016 9:37 pm
by dglp
XnTriq wrote: Does this occur with other folders too?
Is Enable thumbnail caching in Tools » Settings... » Catalog » Catalog » Cache maintenance activated?
If so, could you please Rebuild thumbnails for Cache directory Z:\Artefacts\Imagery\Photo\Calendric\2011\11\06\?
Yes, it occurs with other folders. Some, but not all.

Caching: there's an Enable thumbnail caching tickbox that's selected.
Is that what you're after?
That particular directory wasn't cached.
MP spent some while building the catalog when I added the folder.
Then crashed. Report file d7e5264a-4ad5-4d50-bb6d-fcd238cdfa2d.dmp

Aside from that, whenever I try to rebuild thumbnails, MP crashes.

Re: MP Doesn't load thumbnails

Posted: Fri Sep 02, 2016 12:00 am
by XnTriq
dglp wrote:Caching: there's an Enable thumbnail caching tickbox that's selected.
Is that what you're after?
Yes, exactly.
dglp wrote:That particular directory wasn't cached.
MP spent some while building the catalog when I added the folder.
Then crashed. Report file d7e5264a-4ad5-4d50-bb6d-fcd238cdfa2d.dmp

Aside from that, whenever I try to rebuild thumbnails, MP crashes.
Could you please send the DMP file(s) to contact[ät]xnview[d0t]com for Pierre (the developer of XnView) to analyze?

Re: MP Doesn't load thumbnails

Posted: Fri Sep 02, 2016 6:54 am
by dglp
XnTriq wrote:Could you please send the DMP file(s) to contact[ät]xnview[d0t]com for Pierre (the developer of XnView) to analyze?
Yes. Having done that a few time already, regarding other crashes, Pierre & I have had an occasional dialogue, but there's no futher clue yet.

I gather that there's nothing more I can do now about this particular problem. Or is there?

If not, MP is usable only for a select group of images on this machine.

Re: MP Doesn't load thumbnails

Posted: Fri Sep 02, 2016 7:15 am
by xnview
really strange, could you try to move xnview.db & thumb.db file on a temporary folder?

Re: MP Doesn't load thumbnails

Posted: Fri Sep 02, 2016 7:30 am
by dglp
xnview wrote:really strange, could you try to move xnview.db & thumb.db file on a temporary folder?
Do you want me to change the path in Tools | Settings|Integration|Other Settings?
Currently I am using a custom location for all three (catalog, thumbs, other)

Re: MP Doesn't load thumbnails

Posted: Fri Sep 02, 2016 10:51 am
by xnview
dglp wrote:
xnview wrote:really strange, could you try to move xnview.db & thumb.db file on a temporary folder?
Do you want me to change the path in Tools | Settings|Integration|Other Settings?
Currently I am using a custom location for all three (catalog, thumbs, other)
No, only move the .db files in another folder, to start with a clean database

Re: MP Doesn't load thumbnails

Posted: Wed Sep 07, 2016 6:27 pm
by Brother Gabriel-Marie
I'm not sure if my problem is the same or not, but the title fits.

I am going through a folder full of movies taken by our gopro. There are gopro's mp4 files and gopro's .thm files.
The .thm files just show is icons and don't show the image.
They show as images in Xnview Classic, however.

I have "Enable Thumbnail caching" enabled; but I think my problem is different.

Re: MP Doesn't load thumbnails

Posted: Wed Sep 07, 2016 6:45 pm
by XnTriq
Hi Br. Gabriel-Marie (-:
Brother Gabriel-Marie wrote:I am going through a folder full of movies taken by our gopro. There are gopro's mp4 files and gopro's .thm files.
The .thm files just show is icons and don't show the image.
They show as images in Xnview Classic, however.
The GoPro THM files seem to be JPEGs with a different filename extension.
You can tell XnView Classic to Recognize only by extension (Tools » Options… » File List » Misc.). MP doesn't have this setting (yet).

Re: MP Doesn't load thumbnails

Posted: Wed Sep 07, 2016 6:58 pm
by dglp
xnview wrote:No, only move the .db files in another folder, to start with a clean database
I haven't had a chance to try this yet - busy month... will post when I do.

Re: MP Doesn't load thumbnails

Posted: Wed Sep 07, 2016 6:59 pm
by Brother Gabriel-Marie
Ah, yes, I thought I saw *somewhere* that it was really a jpg file.

Funny thing is that I can VIEW it in the viewer - it just doesn't show as thumbnail. Classic already displays it. But MP - I even set MP to be the default viewer for THM files.

So, there is currently no way to make MP display thm files in the browser mode?

Re: MP Doesn't load thumbnails

Posted: Wed Sep 07, 2016 7:05 pm
by XnTriq
Brother Gabriel-Marie wrote:So, there is currently no way to make MP display thm files in the browser mode?
I found a few samples and MP's browser creates thumbnails for these THMs on my XP box.
Is Show all graphic formats (Tools » Settings… » General » General) activated?