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0.84: Error message when changing timestamp of .mov file

Posted: Wed Feb 01, 2017 5:18 pm
by stephenschimpf
XnView: MP 0.84
OS: Windows 7 - 64 bit

Effect: XnView MP gives error message "An error occurred in updating process!"

XnView MP doesn't change any of the timestamps, and displays above error message.

To reproduce:
1. Browse a folder with .mov file.
2. Select .mov file.
3. On Tools menu, click Change Timestamp.
4. Select any Use option, set all check boxes.
5. Click Write.

Correct behaviour: Timestamps are changed, no error message.

I tried this with versions 0.83, 0.82, 0.79 as well with the same result. Correct behavior returned when I installed version 0.69.

Re: 0.84: Error message when changing timestamp of .mov file

Posted: Wed Feb 01, 2017 8:48 pm
by helmut
Thank you for your defect report, Stephen. I just tried out your steps above to reproduce the problem. When changing the timestamp while the video is playing in the preview, XnView failed to change the timestamp. :bugconfirmed: But there was no error message. So I can partly confirm your bug.

Re: 0.84: Error message when changing timestamp of .mov file

Posted: Thu Feb 02, 2017 7:56 am
by m.Th.
If the file is playing, then the file is open. So, no change allowed by the OS. The fix is to close the file if it is open - this means that it will reset the playback - change the date(s) and reopen.

Download older version?

Posted: Thu Feb 02, 2017 12:43 pm
by xnview
stephenschimpf wrote:Thank you very much! I tried older versions 0.83, 0.82, 0.79, etc., and continued getting the error until I got to version 0.69, which seems to work fine.
same error on 2 video files?

Re: 0.84: Error message when changing timestamp of .mov file

Posted: Mon Jun 12, 2017 3:31 pm
by xnview
in lastest version you have an error message