.fax files that cannot be opened with XnView
Posted: Fri Feb 28, 2020 2:41 pm
Dear XnView Experts,
we have a problem . For a few year we could open .fax files with the XnView. Today - no more. We get error message:
The format of the file was not recognized.
We did try to open many files. Some files we can open if we change the name to x.tif (with Windows Photo Editor) or to x.pdf (with Adobe Reader). But some files we cannot open at all.
Some files we can open but - we get displayed not full form but white line as wide as the page. NOthing more.
Strange is - the same problem have all users in our company - they work on laptops, PCs or terminal server. All of them have get the error at the same moment.
I've tried to open the files with another app - it's not possible.
Does have anybody an Idea what can we do?
Benutzerservice
we have a problem . For a few year we could open .fax files with the XnView. Today - no more. We get error message:
The format of the file was not recognized.
We did try to open many files. Some files we can open if we change the name to x.tif (with Windows Photo Editor) or to x.pdf (with Adobe Reader). But some files we cannot open at all.
Some files we can open but - we get displayed not full form but white line as wide as the page. NOthing more.
Strange is - the same problem have all users in our company - they work on laptops, PCs or terminal server. All of them have get the error at the same moment.
I've tried to open the files with another app - it's not possible.
Does have anybody an Idea what can we do?
Benutzerservice