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HEIC files cause XnView MP to open empty window

Posted: Sun Nov 08, 2020 7:08 pm
by kylotan
I have set XnView MP to open a window (not the browser and not fullscreen) when I open a file. However, when I double-click an HEIC file in Windows 10 to view it in XnView MP, it opens XnView MP as expected, but the window is blank with "< Empty >" in the title bar.

If I then drag the HEIC file into the Window, it displays correctly. (I have both the Windows plugins installed for these files.)

XnView MP successfully opens and displays Jpegs, PNGs, GIFs, TGAs, etc.

XnView MP Windows
Version 0.97.1 64bits (Oct 13 2020)

Re: HEIC files cause XnView MP to open empty window

Posted: Mon Nov 09, 2020 7:29 am
by xnview
do you have changed the default heif.dll plugin?

Re: HEIC files cause XnView MP to open empty window

Posted: Mon Nov 09, 2020 9:10 am
by kylotan
No, I didn't add, remove, or change any plugins at all.

Re: HEIC files cause XnView MP to open empty window

Posted: Tue Nov 10, 2020 10:37 am
by xnview
so the problem is only when double clicking from windows explorer?

Re: HEIC files cause XnView MP to open empty window

Posted: Fri Nov 13, 2020 1:32 pm
by kylotan
Yes, or launching from another shell-like application (e.g. an Everything search).

Re: HEIC files cause XnView MP to open empty window

Posted: Sun Nov 15, 2020 12:35 pm
by rutra80
Here XnViewMP creates HEIC files of 0 size. Saving dialog disappears quickly but I can't delete the bogus files until I quit XnViewMP.

EDIT: same with XnConvert, I get a not a picture error though.

Re: HEIC files cause XnView MP to open empty window

Posted: Wed Nov 18, 2020 8:49 am
by xnview
if you drag&drop an heic file on XnView's icon same thing?

Re: HEIC files cause XnView MP to open empty window

Posted: Wed Nov 18, 2020 9:24 am
by kylotan
Dragging an image onto the icon works. It's just the double-clicking to launch the Open action that doesn't.

Re: HEIC files cause XnView MP to open empty window

Posted: Wed Nov 18, 2020 9:47 am
by xnview
kylotan wrote: Wed Nov 18, 2020 9:24 am Dragging an image onto the icon works. It's just the double-clicking to launch the Open action that doesn't.
It seems that you have a problem with associations in registry

Re: HEIC files cause XnView MP to open empty window

Posted: Wed Nov 18, 2020 11:56 am
by kylotan
Okay, but this still looks like an XnView issue, because somehow it's managed to set itself up to open these files, but not to do so properly.

I don't have any other applications that can open them, and I haven't edited the registry directly.