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1.0: CR3 files are not open normaly

Posted: Fri Jun 10, 2022 11:15 am
by waldo88
Hi all,

if I want to open a CR3 file (double-click), then only the XnView explorer opens (overview of all folders and images via XnView), but not the image itself. The CR3 images only open properly when I use the XnView Explorer select the image and open it. Is the error known? What can I do to fix this? We have the paid version and are undecided whether to keep the Classic or switch to MP version. This issue appears only with CR3 files and the MP version. What's your recommendation? Thanks!

Re: 1.0: CR3 files are not open normaly

Posted: Fri Jun 10, 2022 11:24 am
by cday
Do you have Tools > Settings > General -- General tab -- Open browser at startup selected?

Same response when you open another file type such as a JPEG?

Re: 1.0: CR3 files are not open normaly

Posted: Mon Jun 13, 2022 1:51 pm
by waldo88
Thanky for your reply. Yes, its selected.

No. How I wrote before, I have this issue only with CR3 files and only with the MP version. With classic it works fine.

Re: 1.0: CR3 files are not open normaly

Posted: Tue Jun 14, 2022 5:59 am
by xnview
please check you registry entry

Re: 1.0: CR3 files are not open normaly

Posted: Tue Jun 14, 2022 2:16 pm
by waldo88
Hi Pierre,

thx for reply. Which registry entry? And what I will see there? Thx

Re: 1.0: CR3 files are not open normaly

Posted: Wed Jun 15, 2022 7:10 am
by xnview
the .CR3 key