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Colours seem not to be on top of each other in a TIFF delivered by a photpgrapher

Posted: Tue Apr 18, 2023 1:38 pm
by Jimmy
Hi there

recently I got a bunch of images from a photographer where some of them seem to have some colour layers not matching on top of each other:
Image
This is visible only in XnView and NConvert.
Any other image viewer we used, shows the image correctly:
Image

what can I do to get these images converted correctly?

Many thanks in advance
Jimmy

Re: Colours seem not to be on top of each other in a TIFF delivered by a photpgrapher

Posted: Thu Apr 20, 2023 7:09 am
by xnview
could you send me the file?

Re: Colours seem not to be on top of each other in a TIFF delivered by a photpgrapher

Posted: Thu Apr 20, 2023 11:10 am
by Jimmy
sent by PM
Thank you in advance

Re: Colours seem not to be on top of each other in a TIFF delivered by a photpgrapher

Posted: Mon May 01, 2023 3:31 pm
by Jimmy
May I humbly ask if there is an update on this?
Many thanks in advance.

BTW: The purchasing process in my company is on its way, NConvert is licensed as of now, XnView MP will follow within the next couple of days.

Best regards
Jimmy
P.S: I leave the company by the end of this month and would be very happy to have this done before :D

Re: Colours seem not to be on top of each other in a TIFF delivered by a photpgrapher

Posted: Wed May 03, 2023 6:15 am
by xnview
:bugconfirmed: Thanks to your detailed description I can reproduce the problem.
Jimmy wrote: Mon May 01, 2023 3:31 pm BTW: The purchasing process in my company is on its way, NConvert is licensed as of now, XnView MP will follow within the next couple of days.
Please contact me by PM about NConvert

Re: Colours seem not to be on top of each other in a TIFF delivered by a photpgrapher

Posted: Wed May 10, 2023 12:23 pm
by xnview
This problem is supposed to be fixed in XnView MP 1.4.5. Please check and confirm the bug fix here.