XnView Software

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EXR images not loading

https://newsgroup.xnview.com/viewtopic.php?t=45673

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EXR images not loading

Posted: Tue Jul 11, 2023 10:18 pm
by ChelOis
Hi, I noticed that XnViewMP does not load EXR images located in folders whose paths contain international characters.

Expected behavior: EXR files should open like any other type of image.

Thanks.

Re: EXR images not loading

Posted: Wed Jul 12, 2023 8:12 am
by xnview
on windows?

Re: EXR images not loading

Posted: Wed Jul 12, 2023 12:55 pm
by ChelOis
Yes, Windows 10.

Re: EXR images not loading

Posted: Fri Jul 14, 2023 7:06 am
by xnview
right a known issue

Re: EXR images not loading

Posted: Sat Jul 15, 2023 1:30 pm
by jvgfx
Hello! XnView 1.50 cannot read exr files. The latest version that correct works with exr - XnView 1.43
I checked some versions XnView from 1.41 to 1.5
version 1.43 has the old exr library, and 1.44 and newer have new Open exr 3.2

OS Ubuntu 20.04.6

Re: EXR images not loading

Posted: Sat Jul 15, 2023 1:39 pm
by ChelOis
jvgfx wrote: Sat Jul 15, 2023 1:30 pm Hello! XnView 1.50 cannot read exr files. The latest version that correct works with exr - XnView 1.43
I checked some versions XnView from 1.41 to 1.5
version 1.43 has the old exr library, and 1.44 and newer have new Open exr 3.2

OS Ubuntu 20.04.6
XnViewMP 1.5.0 on Windows 10 x64 can open EXR images as long as they are located in folders whose paths do not contain international characters.

Re: EXR images not loading

Posted: Sat Jul 15, 2023 2:46 pm
by xnview
jvgfx wrote: Sat Jul 15, 2023 1:30 pm Hello! XnView 1.50 cannot read exr files. The latest version that correct works with exr - XnView 1.43
I checked some versions XnView from 1.41 to 1.5
version 1.43 has the old exr library, and 1.44 and newer have new Open exr 3.2

OS Ubuntu 20.04.6
could you post the exr file?

Re: EXR images not loading

Posted: Sat Jul 15, 2023 9:15 pm
by jvgfx
Thanks for the answer,
For example, I'm downloaded 4k version - https://polyhaven.com/a/kloofendal_38d_partly_cloudy
direct link https://dl.polyhaven.org/file/ph-assets ... udy_4k.exr

XnView newer than 1.43 cannot view many other exr files from this site, hdr format - work without problems.

PS below I attach screens from 1.43 and 1.45 XnView

Re: EXR images not loading

Posted: Sun Jul 16, 2023 8:01 am
by xnview
in XnView/Plugins, please make symbolic links

Code: Select all

ln -s libIex-3_2.so libIex-3_2.so.29
ln -s libIlmThread-3_2.so libIlmThread-3_2.so.29
ln -s libImath-3_2.so libImath-3_2.so.29

Re: EXR images not loading

Posted: Sun Jul 16, 2023 8:52 pm
by jvgfx
Thanks a lot! Now everything works fine!

Re: EXR images not loading

Posted: Sat Sep 23, 2023 7:58 am
by terrypxm
The same thing is happening to me, I'm running Pop!_Os 22.04 LTS (Based on Ubuntu).
Xnview 1.5.5

Trying to troubleshot I found that I already had the symbolic links in place, I tried deleting and recreating it but it didn't worked. I also have the openexr libraries on the system and other programs seem to load them just fine, any help would be appreciate it.
Screenshot from 2023-09-23 02-34-14.png
Clipboard 1.jpg

Re: EXR images not loading

Posted: Sat Sep 23, 2023 8:33 am
by xnview
terrypxm wrote: Sat Sep 23, 2023 7:58 am The same thing is happening to me, I'm running Pop!_Os 22.04 LTS (Based on Ubuntu).
Xnview 1.5.5
In 1.5.5, the links problem is fixed. could you send a exr sample?

Re: EXR images not loading

Posted: Sat Sep 23, 2023 8:42 am
by terrypxm
Sure, thanks for the reply.

https://www.dropbox.com/t/7LXIPfQbUhLPPVkt

Re: EXR images not loading

Posted: Sat Sep 23, 2023 11:33 am
by xnview
i've tried on ubuntu 23 and no problem. If you start it from terminal, do you see something when selecting the .exr?

Re: EXR images not loading

Posted: Sat Sep 23, 2023 11:42 am
by terrypxm
When I select an .exr:

Code: Select all

############################################ InfoPropertiesView

Create Tree : File
###  checkChanged : 10
######### CategoryModel :: checkAndSave()
MyView::set LOAD FULL /home/terry/Desktop/Bounce_Card_Gold_sm.exr 
BitmapLoadThread :: stop()
## BitmapLoadThread :: load -1 -1 
## Bitmap :: load 0 
###### GFF:load </home/terry/Desktop/Bounce_Card_Gold_sm.exr>
######### CategoryModel :: checkAndSave()
my_error_exit...<Not a JPEG file: starts with 0x76 0x2f>
## MyView::onLoaded </home/terry/Desktop/Bounce_Card_Gold_sm.exr> </home/terry/Desktop/Bounce_Card_Gold_sm.exr> </home/terry/Desktop/Bounce_Card_Gold_sm.exr> (0) 
## MyView::onLoaded ok 
MyView::change /home/terry/Desktop/Bounce_Card_Gold_sm.exr 
## Bitmap :: load 0 
###### GFF:load </home/terry/Desktop/Bounce_Card_Gold_sm.exr>
my_error_exit...<Not a JPEG file: starts with 0x76 0x2f>


############################################ InfoPropertiesView
When I double-click it:

Code: Select all

## onItemPressed
       [app] Set Language to en_US.UTF-8, Numbers to C
       [prefs] Reading preferences from "/home/terry/.filmaura/mrv2.prefs".
       [prefs] Loaded color themes from "/usr/local/mrv2-v0.7.5-Linux-64/colors/mrv2.colors".
       [ocio] Setting OCIO config from OCIO environment variable.
       [prefs] Path mappings have been loaded from "/home/terry/.filmaura/mrv2.paths.prefs".
       [prefs] Loading hotkeys from "/home/terry/.filmaura/mrv2.keys.prefs".
       [ocio] OCIO config is now:
       [ocio] /media/terry/LWORK/Dropbox/00_Settings/OCIO/RedshiftOCIOConfigs-main/redshift-custom-config/config.ocio
In this case mrv2 is the associated program.
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