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XnView crahes 5 sec after opening

Posted: Thu Aug 10, 2023 1:39 pm
by matzbach
I run XnView on Windows 11, latest update.

XnView crashes without an error messages anytime, I open it.

I deinstalled and reinstalled it - same procedure. Version is 1.5.2

Any idea what to do or to check?

Re: XnView crahes 5 sec after opening

Posted: Fri Aug 11, 2023 10:01 am
by xnview
do you have heic files in the folder?

Re: XnView crahes 5 sec after opening

Posted: Sat Aug 12, 2023 8:16 am
by matzbach
Yes. There are heic files.
But I never had that issue before and had a heic plugin.

Re: XnView crahes 5 sec after opening

Posted: Sat Aug 12, 2023 8:42 am
by xnview
please install the 1.5.3?

Re: XnView crahes 5 sec after opening

Posted: Sat Aug 12, 2023 10:03 am
by matzbach
I did this already. I deinstalled and cleaned and reinstalled.

Re: XnView crahes 5 sec after opening

Posted: Sat Aug 12, 2023 1:09 pm
by xnview
matzbach wrote: Sat Aug 12, 2023 10:03 am I did this already. I deinstalled and cleaned and reinstalled.
Always a crash? 1.5.3? Do you have sent a crash dump?

Re: XnView crahes 5 sec after opening

Posted: Sat Aug 12, 2023 3:59 pm
by matzbach
Nope. I was looking for it.
Where can I find it?

Re: XnView crahes 5 sec after opening

Posted: Sun Aug 13, 2023 2:35 pm
by xnview
matzbach wrote: Sat Aug 12, 2023 3:59 pm Nope. I was looking for it.
Where can I find it?
you have not the crash dialog?

Re: XnView crahes 5 sec after opening

Posted: Sun Aug 13, 2023 2:39 pm
by matzbach
No, because the window opens and shuts down after 5 sec without a crashreport.

Re: XnView crahes 5 sec after opening

Posted: Tue Aug 15, 2023 8:00 am
by xnview
matzbach wrote: Sun Aug 13, 2023 2:39 pm No, because the window opens and shuts down after 5 sec without a crashreport.
Is it possible to have the folder?

Re: XnView crahes 5 sec after opening

Posted: Tue Aug 15, 2023 8:11 am
by matzbach
Shure. How can I sent it? Zip?

Re: XnView crahes 5 sec after opening

Posted: Tue Aug 15, 2023 8:15 am
by xnview
matzbach wrote: Tue Aug 15, 2023 8:11 am Shure. How can I sent it? Zip?
yes, on contact @ xnview dot com

Re: XnView crahes 5 sec after opening

Posted: Tue Aug 15, 2023 10:53 am
by matzbach
Just sent