1.5.3: Can't browse folders on external USB S3+ SSD

Reported bugs that have been closed and/or resolved

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Thargaris
Posts: 13
Joined: Sat Aug 19, 2023 7:46 am

1.5.3: Can't browse folders on external USB S3+ SSD

Post by Thargaris »

Hello,

I can't browse folders on my external USB S3+ SSD. The drive is correctly shown on the left of the UI and I can see folders and subfolders' structure but when I click on them nothing happens (XnView MP doesn't switch to them).
By using the contextual menu if I right click on a S3+ SSD folder to view it in XnView MP it opens a empty UI as in the attached screenshot.(D:\Downloads\Photos is the last XnView MP opened folder on HDD drive as I can't switch to S3+ SSD.)

XnView MP works fine on another external USB SSD disk (Intenso SSD) but not on USB S3+ SSD.

Further XnView Classic works fine on both external USB SSD disks.

My OS is Windows 11 22H2 Build 22621.2134

Thank you for your help
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XnView MP.jpg
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masterjp
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Location: Duesseldorf, Germany

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Post by masterjp »

Can you try it with admin rights again.
PC: Intel 8700k + Asus Z370-F + 16 GB RAM G.Skill + Asus RTX 3050 OC + Samsung SSD
OS: Windows 10 Pro 64bit 22H2 |
GFX: XnViewMP 1.8.7 | XN-View 2.52.0 | XnConvert 1.104.0 | Adobe Photoshop Elements 2024 | Elements XXL 11 | Paint.Net 5.1.7
Thargaris
Posts: 13
Joined: Sat Aug 19, 2023 7:46 am

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Post by Thargaris »

masterjp wrote: Sat Aug 19, 2023 2:45 pm Can you try it with admin rights again.
Hello,
XnView MP was already ruuning as administrator. I had enabled it in Compatibility tab of xnviewmp.exe.
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xnview
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Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Post by xnview »

could you change xnview.ini

Code: Select all

debug=2
, and send me logs when you try to access the folder on your SSD
Pierre.
Thargaris
Posts: 13
Joined: Sat Aug 19, 2023 7:46 am

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Post by Thargaris »

Thank you Pierre,

I've sent you a private message.
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xnview
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Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Post by xnview »

:bugconfirmed: Thanks to your detailed description I can reproduce the problem.
Pierre.
Thargaris
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Joined: Sat Aug 19, 2023 7:46 am

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Post by Thargaris »

xnview wrote: Wed Aug 23, 2023 3:03 pm :bugconfirmed: Thanks to your detailed description I can reproduce the problem.
Big thanks to you Pierre. Keep up the good work
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xnview
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Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Post by xnview »

This problem is supposed to be fixed in XnView MP 1.5.4. Please check and confirm the bug fix here.
Pierre.
Thargaris
Posts: 13
Joined: Sat Aug 19, 2023 7:46 am

Re: 1.5.3: Can't browse folders on external USB S3+ SSD

Post by Thargaris »

Hi Pierre,

I've just tried version 1.5.4 and it works well.

Regards
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