XnView Software

Hello,
I can see the MP4 thumbnails and previews in the browser.
I can open the MP4 in view mode, and see the video (or not).
But when I close the view tab, XnViewMP crashes.

Win7 64 pro SP1

This is the only case: closing a view tab containing an MP4.
I also tried to close XnViewMP without touching this tab, same result, Crashreporter comes up
Same result with Avast secure agents paused.

I tried using "Procmon" from Sysinternals :
Here is a screenshot of some filtered events, just before Crashreporter starts up ...
.
Perhaps atidxx64.dll problem ? ( Edit : No, tried a newer version, same problem )
.
I can provide the full dump from Procmon, but I do not understand it's content ...
(TXT, CSV, XML or Proprietary PML format ?)

are you able to send the crash dump with crash dialog?

You mean this file ?
C:\Users\M\AppData\Local\Temp\cd03fe54-256f-4ecb-85d9-9576f603804d.dmp
I thought the crash reporter sent it to you automatically.
I'm sending it to you by e-mail ...

But,
I tried same configuration, same files on another PC Win7 Pro : working fine.

So I think that the problem is in my own PC, if you want you can close this case, i use a workaround (free MPCHC reader)

Thanks

michel038 wrote: Fri Dec 22, 2023 3:35 pm I thought the crash reporter sent it to you automatically.

Could you try again?