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				Error message
				Posted: Tue Jul 09, 2024 6:49 pm
				by Alipio
				I'm trying to update my XnView MP in a MacOS 12, and when i try to launch it a message appear (in Portuguese): XnViewMP - Ocorreu um problema durante a atualização do Catálogo (Erro 13). Por favor, entre em contato com o desenvolvedor. What can I do?
			 
			
					
				Re: Error message
				Posted: Thu Jul 11, 2024 3:26 pm
				by xnview
				please try to remove database, too old
			 
			
					
				Re: Error message
				Posted: Wed Jul 17, 2024 6:46 pm
				by Alipio
				Dear Pierre, thank you for answer, but where and how can I do it?
			 
			
					
				Re: Error message
				Posted: Wed Jul 17, 2024 9:03 pm
				by michel038
				I suggest you back up the database, in case you want to go back to an older version of XnViewMP to retrieve some informations.
- Xnviewmp is not started
- Simply move the xnview.db file to another location. (this file is located in xnviewmp installation folder )
- This will “remove the database” (if no xnview.db file exists in the folder where xnviewmp is installed).
			 
			
					
				Re: Error message
				Posted: Thu Jul 18, 2024 1:23 pm
				by Alipio
				Hello. I didn't find the xnview.db file in any folder in my Mac. I'm using MacOs Monterey. Where can I find this file?
			 
			
					
				Re: Error message
				Posted: Thu Jul 18, 2024 1:32 pm
				by cday
				In Windows and Linux the location can be viewed in Tools > Settings... Integration -- Paths, however I believe on a Mac access to settings starts elsewhere?
			 
			
					
				Re: Error message
				Posted: Thu Jul 18, 2024 5:05 pm
				by Alipio
				I didn't find. Sorry guys 

 
			 
			
					
				Re: Error message
				Posted: Thu Jul 18, 2024 5:28 pm
				by Alipio
				I was using an older version of Xnview. When I updated my OS, I needed to update the Xnview. Since then, my problems have started. When I launch it, a message appears like this: "XnviewMP will update the catalog. This may take a while. Would you like to preserve the miniatures? If you choose 'yes', update process will take longer."
Any option I choose, another message appears. Something like this: "XnViewMP - There was a problem updating the Catalog (Error 13). Please contact developer".
			 
			
					
				Re: Error message
				Posted: Thu Jul 18, 2024 5:41 pm
				by cday
				xnview wrote: Thu Jul 11, 2024 3:26 pm
please try to remove database, too old
 
Alipio wrote: Thu Jul 18, 2024 1:23 pm
Hello. I didn't find the xnview.db file in any folder in my Mac. I'm using MacOs Monterey. Where can I find this file?
 
cday wrote: Thu Jul 18, 2024 1:32 pm
In Windows and Linux the location can be viewed in Tools > Settings... Integration -- Paths, however I believe on a Mac access to settings starts elsewhere?
 
Please see if 
this quote from another thread is any help...
 
			 
			
					
				Re: Error message
				Posted: Tue Jul 23, 2024 3:02 pm
				by xnview
				you'll find it in your HOME folder/.config/xnviewmp
			 
			
					
				Re: Error message
				Posted: Tue Jul 23, 2024 5:00 pm
				by Alipio
				Thank you Pierre.
Where is "HOME"? In Library, Sistem, Application ou in MacintoshHD root? I can't find it. I'm not a advanced user.
"Je pense que je vais abandonner"
			 
			
					
				Re: Error message
				Posted: Wed Jul 24, 2024 7:31 am
				by xnview
				il s'agit de votre répertoire utilisateur, donc /Users/XXX/.config/xnviewmp
			 
			
					
				Re: Error message
				Posted: Wed Jul 24, 2024 10:40 pm
				by Alipio
				Pas trouvé. Je n'ai trouvé que des dossiers. Sont-ils cachés?
			 
			
					
				Re: Error message
				Posted: Thu Jul 25, 2024 8:02 am
				by xnview
				Alipio wrote: Wed Jul 24, 2024 10:40 pm
Pas trouvé. Je n'ai trouvé que des dossiers. Sont-ils cachés?
 
oui, c'est le dossier .config
 
			 
			
					
				Re: Error message
				Posted: Thu Jul 25, 2024 6:00 pm
				by Alipio
				Regardez cette vidéo s'il vous plaît.
https://drive.google.com/file/d/105ZkkT ... share_link
Où se trouve le dossier .config?