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Error message

Posted: Tue Jul 09, 2024 6:49 pm
by Alipio
I'm trying to update my XnView MP in a MacOS 12, and when i try to launch it a message appear (in Portuguese): XnViewMP - Ocorreu um problema durante a atualização do Catálogo (Erro 13). Por favor, entre em contato com o desenvolvedor. What can I do?

Re: Error message

Posted: Thu Jul 11, 2024 3:26 pm
by xnview
please try to remove database, too old

Re: Error message

Posted: Wed Jul 17, 2024 6:46 pm
by Alipio
Dear Pierre, thank you for answer, but where and how can I do it?

Re: Error message

Posted: Wed Jul 17, 2024 9:03 pm
by michel038
I suggest you back up the database, in case you want to go back to an older version of XnViewMP to retrieve some informations.
- Xnviewmp is not started
- Simply move the xnview.db file to another location. (this file is located in xnviewmp installation folder )
- This will “remove the database” (if no xnview.db file exists in the folder where xnviewmp is installed).

Re: Error message

Posted: Thu Jul 18, 2024 1:23 pm
by Alipio
Hello. I didn't find the xnview.db file in any folder in my Mac. I'm using MacOs Monterey. Where can I find this file?

Re: Error message

Posted: Thu Jul 18, 2024 1:32 pm
by cday
In Windows and Linux the location can be viewed in Tools > Settings... Integration -- Paths, however I believe on a Mac access to settings starts elsewhere?

Re: Error message

Posted: Thu Jul 18, 2024 5:05 pm
by Alipio
I didn't find. Sorry guys :(

Re: Error message

Posted: Thu Jul 18, 2024 5:28 pm
by Alipio
I was using an older version of Xnview. When I updated my OS, I needed to update the Xnview. Since then, my problems have started. When I launch it, a message appears like this: "XnviewMP will update the catalog. This may take a while. Would you like to preserve the miniatures? If you choose 'yes', update process will take longer."
Any option I choose, another message appears. Something like this: "XnViewMP - There was a problem updating the Catalog (Error 13). Please contact developer".

Re: Error message

Posted: Thu Jul 18, 2024 5:41 pm
by cday
xnview wrote: Thu Jul 11, 2024 3:26 pm please try to remove database, too old
Alipio wrote: Thu Jul 18, 2024 1:23 pm Hello. I didn't find the xnview.db file in any folder in my Mac. I'm using MacOs Monterey. Where can I find this file?
cday wrote: Thu Jul 18, 2024 1:32 pm In Windows and Linux the location can be viewed in Tools > Settings... Integration -- Paths, however I believe on a Mac access to settings starts elsewhere?
Please see if this quote from another thread is any help...

Re: Error message

Posted: Tue Jul 23, 2024 3:02 pm
by xnview
you'll find it in your HOME folder/.config/xnviewmp

Re: Error message

Posted: Tue Jul 23, 2024 5:00 pm
by Alipio
Thank you Pierre.
Where is "HOME"? In Library, Sistem, Application ou in MacintoshHD root? I can't find it. I'm not a advanced user.
"Je pense que je vais abandonner"

Re: Error message

Posted: Wed Jul 24, 2024 7:31 am
by xnview
il s'agit de votre répertoire utilisateur, donc /Users/XXX/.config/xnviewmp

Re: Error message

Posted: Wed Jul 24, 2024 10:40 pm
by Alipio
Pas trouvé. Je n'ai trouvé que des dossiers. Sont-ils cachés?

Re: Error message

Posted: Thu Jul 25, 2024 8:02 am
by xnview
Alipio wrote: Wed Jul 24, 2024 10:40 pm Pas trouvé. Je n'ai trouvé que des dossiers. Sont-ils cachés?
oui, c'est le dossier .config

Re: Error message

Posted: Thu Jul 25, 2024 6:00 pm
by Alipio
Regardez cette vidéo s'il vous plaît.
https://drive.google.com/file/d/105ZkkT ... share_link
Où se trouve le dossier .config?