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GPF when moving pictures

Posted: Sun Apr 18, 2004 6:08 pm
by hermen
Since I work on my new computer (pent 4, win XP) and use XnView there is a problem (for all the versions of Xnview); when moving pictures from one folder to another by dragging them, very often the program closes down (GPF), and I get the Microsoft error message 'In XnView for Windows....an error...' and at the bottom I can send the error rapport to microsoft, I also can view that rapport (it's very very long) but I can't copy and paste it so I can't show it
Is there anyone withe the same problem (closedown by moving pictures) and can that be solved?
Would it help to send the windows error rapport? How can I do that?

Re: GPF when moving pictures

Posted: Sun Apr 18, 2004 8:04 pm
by helmut
hermen wrote:Since I work on my new computer (pent 4, win XP) and use XnView there is a problem (for all the versions of Xnview); when moving pictures from one folder to another by dragging them, very often the program closes down (GPF) ...
For some few weeks I have a digital camera and a card reader. To me, the same thing happens: When moving or deleting images, XnView crashes quite frequently. Since moving files is needed/used quite often (memory card to hard disk), this is a quite annoying bug.

Pierre, could you track/solve this one?

Posted: Mon Apr 19, 2004 12:58 am
by Aokromes
I and Pierre found a very replicable mode of getting GPF while deleting files. As workaround you must have care of no close the local browser when having opened a deleted image.

Posted: Mon Apr 19, 2004 5:05 pm
by hermen
i am very sorry but I really don't understand this last message. Is it presenting a solution? I hope so, because I now have to work with Firegraphics (too many GPF's with XnView), it's the best I found, looks like XnView but it isn't really half as good. Now I see how sophisticated XnView is....

Can I download somewhere an older version of XnView that is working with Win XP, because the version on my previous computer (win98) did work fine, no single error or GPF in all the time I used it

Posted: Tue Apr 20, 2004 10:36 am
by Aokromes
If you close an opened deleted file before closing the XnView browser you can skip a lot of GPFs

Posted: Wed Apr 21, 2004 5:37 am
by helmut
Aokromes wrote:If you close an opened deleted file before closing the XnView browser you can skip a lot of GPFs
If I get you right, you mean:
1.) View an image
2.) Switch to browser without closing the image
3.) Move/delete the image in the browser
4.) Exit XnView
-> GPF

I'm not sure about 'hermen', but this is not the reason for my GPF problem:
When moving the file, I have no image opened. I only drag the image files to a new location and then the GPF occurs. What I've noticed that XnView updates the browser while moving. This should be avoided (I think) - perhaps this also causes the GPFs?

Note: Working on Windows XP SP1, XnView cache activated.

only dragging

Posted: Wed Apr 21, 2004 3:21 pm
by hermen
Yes Helmut, that's what I meant: I drag the picture (without opening it) from the right window to a new location (folder) in the folder tree on the left, almost always XnView closes down, I tried version 1.5 an later, the same problem with the trial version of Deluxe.

I repeat my other question; can I get an older version anywhere, they worked just fine.

Re: only dragging

Posted: Wed Apr 21, 2004 6:27 pm
by helmut
hermen wrote:... I repeat my other question; can I get an older version anywhere, they worked just fine.
Any GPF is annoying, especially if it occurs that often. So the matter is not to get an old version but a new version where this bug is fixed. I'll ask Pierre to have a look at this and he or I will post here, again.

Fixed in Version 1.70

Posted: Fri Apr 23, 2004 5:53 am
by helmut
I've contacted Pierre. He has fixed the problem (both moving and deleting files). A new version of XnView (1.70) will be available in the next 2-3 weeks. Probably, a link to a prerelease will be posted in the newsgroup for testing. Pierre and other people will do testing beforehand, but would be good if you could check whether the problem is fixed for you, too.

Posted: Sun Apr 25, 2004 7:21 pm
by hermen
Great! Thanx!!

Posted: Fri May 07, 2004 10:50 pm
by helmut
Hermen,

The GPF problem should be fixed in the Release Candidate of XnView 1.70. Could you please download the RC1 and confirm that the problem is fixed?

Thanks & Cheers,

Helmut