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XnView crashes whenever I view an image

Posted: Thu Mar 23, 2006 9:10 am
by leuce
This error occurs on XnView 1.82.4 (but it occured on my previous installation as well, which version number I can't remember). My OS is Windows XP Pro SP 2.

Every time I view an image in XnView, it crashes after a second or two. It used to happen only if I double-click on an image inside an e-mail, and I was able to work around it by first opening XnView and then dragging the image to the XnView window... but now it even crashes when I do that. I'm using IrfanView until I can get XnView fixed.

This happened on my previous version of XnView too, so I uninstalled it completely and removed all entries in the registry that even mentions XnView and deleted all XnView folders from my hard disk, hoping to get a "clean" install, but the problem persists even with this latest version.

I won't be surprised if this is not strictly an XnView issue, though, but it would be nice to sort it out nonetheless.

Thanks
Samuel

Re: XnView crashes whenever I view an image

Posted: Thu Mar 23, 2006 11:40 am
by xnview
leuce wrote:This error occurs on XnView 1.82.4 (but it occured on my previous installation as well, which version number I can't remember). My OS is Windows XP Pro SP 2.

Every time I view an image in XnView, it crashes after a second or two. It used to happen only if I double-click on an image inside an e-mail, and I was able to work around it by first opening XnView and then dragging the image to the XnView window... but now it even crashes when I do that. I'm using IrfanView until I can get XnView fixed.

This happened on my previous version of XnView too, so I uninstalled it completely and removed all entries in the registry that even mentions XnView and deleted all XnView folders from my hard disk, hoping to get a "clean" install, but the problem persists even with this latest version.

I won't be surprised if this is not strictly an XnView issue, though, but it would be nice to sort it out nonetheless.
So you open a picture from an email attachment, and view it. Nothing else?

Re: XnView crashes whenever I view an image

Posted: Thu Mar 23, 2006 12:46 pm
by leuce
xnview wrote:So you open a picture from an email attachment, and view it. Nothing else?
It happens when I double-click an image on my desktop, and it happens when I open XnView and drag an image to the XnView window.

Sometimes a couple of seconds pass before it crashes. Sometimes it crashes within one second.

Re: XnView crashes whenever I view an image

Posted: Thu Mar 23, 2006 1:39 pm
by leuce
Okay, I seem to have solved it. I installed XnView 1.80.1 without uninstalling XnView 1.82.4 (although, strangely, the About box still says "1.82.4" even though I installed the older version over the newer one.

I tried other combinations, but it seems that 1.82.4 doesn't stop crashing unless I install 1.80.1 after I've installed 1.82.4. Weird...

Re: XnView crashes whenever I view an image

Posted: Thu Mar 23, 2006 5:43 pm
by xnview
leuce wrote:Okay, I seem to have solved it. I installed XnView 1.80.1 without uninstalling XnView 1.82.4 (although, strangely, the About box still says "1.82.4" even though I installed the older version over the newer one.

I tried other combinations, but it seems that 1.82.4 doesn't stop crashing unless I install 1.80.1 after I've installed 1.82.4. Weird...
Yes really strange, so now no more problem?

Posted: Fri Mar 24, 2006 2:16 pm
by burnett2000
My XnView 1.82.3 crashes sometimes (Win XP), when I go through several pictures in full-screen-mode! Why that?

Burnett

Re: XnView crashes whenever I view an image

Posted: Sun Mar 26, 2006 11:32 am
by jcberens
leuce wrote: Every time I view an image in XnView, it crashes after a second or two. It used to happen only if I double-click on an image inside an e-mail, and I was able to work around it by first opening XnView and then dragging the image to the XnView window... but now it even crashes when I do that. I'm using IrfanView until I can get XnView fixed.
Hi,

I have installed the latest release of XnView. When I double-click on a picture to open it (jpg, but also with other formats), it correctly opens in XnView, but shortly afterwards I get the following Crash message:

XnView for Windows 9x/NT/2000/Me/Xp has encountered a problem and needs to close. We are sorry for the inconvenience.

The data of the error report contains:

AppName: xnview.exe AppVer: 1.82.0.0 ModName: xnview.exe
ModVer: 1.82.0.0 Offset: 00154a5f

:bug: ???

Regards,

Jean-Claude

Several tests I have made...

Posted: Sun Mar 26, 2006 11:50 am
by jcberens
Hi,

May be this could help you...

I have tested with several files, but always when I open a file by double-clicking it (in Windows Explorer or in Total Commander) XnView crashes shortly after displaying correctly the file. I have even uninstalled XnView and deleted several keys in the Registry to be sure to have a fresh new installation before doing these tests.

When I open the XnView Browser and I close the browser window by double-clicking on the browser tab, and then drag-and-drop a picture in the empty XnView window (parent), it opens the picture without crashing. The problem seems only to be in relation when opening a file by its association with XnView (double-click in Explorer).

I hope this can help...

Regards,

Jean-Claude

Re: Several tests I have made...

Posted: Mon Mar 27, 2006 7:40 am
by xnview
jcberens wrote:Hi,

May be this could help you...

I have tested with several files, but always when I open a file by double-clicking it (in Windows Explorer or in Total Commander) XnView crashes shortly after displaying correctly the file. I have even uninstalled XnView and deleted several keys in the Registry to be sure to have a fresh new installation before doing these tests.

When I open the XnView Browser and I close the browser window by double-clicking on the browser tab, and then drag-and-drop a picture in the empty XnView window (parent), it opens the picture without crashing. The problem seems only to be in relation when opening a file by its association with XnView (double-click in Explorer).
And if you open the browser of xnview in the same folder?

Re: Several tests I have made...

Posted: Mon Mar 27, 2006 10:29 am
by jcberens
xnview wrote: And if you open the browser of xnview in the same folder?
As soon as the application is open, I can browse through all my images and open all of them without problem. The problem occurs only when I open a file by double-clicking it from within explorer. This occurs even when another instance of xnview is already open.

I have now downgraded to version 1.82.2. This version works fine.

Regards,

Jean-Claude

Re: Several tests I have made...

Posted: Mon Mar 27, 2006 10:33 am
by xnview
jcberens wrote:
xnview wrote: And if you open the browser of xnview in the same folder?
As soon as the application is open, I can browse through all my images and open all of them without problem. The problem occurs only when I open a file by double-clicking it from within explorer. This occurs even when another instance of xnview is already open.

I have now downgraded to version 1.82.2. This version works fine.
Really??? Very strange. And if you disabled option/View/Cache ahead & behind?
Other users with same problem?

Re: Several tests I have made...

Posted: Mon Mar 27, 2006 10:50 am
by jcberens
xnview wrote:
jcberens wrote:
xnview wrote: And if you open the browser of xnview in the same folder?
As soon as the application is open, I can browse through all my images and open all of them without problem. The problem occurs only when I open a file by double-clicking it from within explorer. This occurs even when another instance of xnview is already open.

I have now downgraded to version 1.82.2. This version works fine.
Really??? Very strange. And if you disabled option/View/Cache ahead & behind?
Other users with same problem?
I have just installed the latest version (1.82.4) in the office and I have the same problem. It does not "always" crash, but 9 times from 10. I did not find this option. Could you tell me more precisely where to find it.

Regards,

Jean-Claude

Re: Several tests I have made...

Posted: Tue Mar 28, 2006 7:45 am
by xnview
jcberens wrote:
xnview wrote:
jcberens wrote: As soon as the application is open, I can browse through all my images and open all of them without problem. The problem occurs only when I open a file by double-clicking it from within explorer. This occurs even when another instance of xnview is already open.

I have now downgraded to version 1.82.2. This version works fine.
Really??? Very strange. And if you disabled option/View/Cache ahead & behind?
Other users with same problem?
I have just installed the latest version (1.82.4) in the office and I have the same problem. It does not "always" crash, but 9 times from 10. I did not find this option. Could you tell me more precisely where to find it.
Option/View/File list/Cache

Re: Several tests I have made...

Posted: Thu Mar 30, 2006 6:12 am
by Guest
xnview wrote: Option/View/File list/Cache
You are right! By disabling this option, XnView does not crash anymore on my PC... I suppose this will help you to solve the problem in further releases.

Regards,

Jean-Claude

Re: Several tests I have made...

Posted: Thu Mar 30, 2006 9:09 am
by xnview
Anonymous wrote:
xnview wrote: Option/View/File list/Cache
You are right! By disabling this option, XnView does not crash anymore on my PC... I suppose this will help you to solve the problem in further releases.
In your folder do you have only pictures?