crash on movie viewing

Post by **xnview** » Mon Nov 19, 2007 8:07 am

ramone wrote:I am on win XP sp2. Yes, the crash happens only in fullscreen mode when I navigate through pictures and then encounter a video. But the important thing is that it only crashes if I arrived at Fullscreen directly from the Browser, not the Viewer.

In other words...
- Start in Browser mode --> Go to Fullscreen mode --> Navigate through pictures until you get to a video --> crash
- Start in Browser mode --> Go to Viewer mode --> Go to Fullscreen mode --> Navigate through pictures until you get to a video --> no crash

So, to use XnView without problems...
- I must not use F11 (or right click) to go directly to fullscreen mode
- In Options, I must set my Switching Modes to "Browser > Viewer > Fullscreen" not "Browser > Fullscreen".

I hope this explains it better. Thanks for the quick reply!

Ramone

Yes, and you have the crash with all movies format?

ramone · Post by **ramone** » Tue Nov 20, 2007 4:47 am

Hi xnview-fan. Glad I could help

Hi Pierre. Yes, I just checked now again to be sure. It crashed on MOV, MPG, WMV and AVI.

Thanks!
Ramone

Post by **xnview** » Thu Nov 22, 2007 8:41 am

xnview wrote: In other words...
- Start in Browser mode --> Go to Fullscreen mode --> Navigate through pictures until you get to a video --> crash
- Start in Browser mode --> Go to Viewer mode --> Go to Fullscreen mode --> Navigate through pictures until you get to a video --> no crash

I have XP SP2 too, and can't reproduce this bug. I've tried with avi, mov, wmv...

xnview-fan · Post by **xnview-fan** » Wed Jan 02, 2008 3:30 pm

Hi again!

I recently tried the new version 1.92 and unfortunatly still encounter the same problem with movie-viewing and mode-switching on each xp-machine tested so far

Is there a chance to fix that problem in upcoming versions?
Wouldn't it be nice to add the option to switch between fullscreen and browser mode directly without having the viewer mode in between? The problem seems to associated with this "mode switching" as ramone figured out.

Happy new year, by the way!

Post by **xnview** » Wed Jan 02, 2008 3:46 pm

xnview-fan wrote: I recently tried the new version 1.92 and unfortunatly still encounter the same problem with movie-viewing and mode-switching on each xp-machine tested so far
Is there a chance to fix that problem in upcoming versions?

It's difficult to fix it if i can't reproduce it

xnview-fan · Post by **xnview-fan** » Fri Jan 04, 2008 11:04 pm

You got a point there, Pierre. Then the question would be: Why do some people have this problem while others don't? I don't think its because of the system background (XP or XP Pro on several machines, even freshly installed ones). I will try the english setup the next days. Or might it be dependent on some personal settings in the options of XnView?

Post by **xnview** » Sun Jan 06, 2008 5:04 pm

xnview-fan wrote:You got a point there, Pierre. Then the question would be: Why do some people have this problem while others don't? I don't think its because of the system background (XP or XP Pro on several machines, even freshly installed ones). I will try the english setup the next days. Or might it be dependent on some personal settings in the options of XnView?

Do you have tried with clean ini?

Guest · Post by **Guest** » Sat May 24, 2008 7:46 pm

Hi,

exactly the same problem here. XnView is one of the best freeware programs I've ever seen. Unfortunately the crashes with videos are a little bit annoying.

With XnView 1.93.6 I get the following information from VS2008:
Unhandled exception at 0x66a12459 in xnview.exe: 0xC0000005: Access violation reading location 0x00000252.

Maybe an uninitialized pointer ...

BR,
Christian

Post by **xnview** » Mon May 26, 2008 8:52 am

Anonymous wrote: exactly the same problem here. XnView is one of the best freeware programs I've ever seen. Unfortunately the crashes with videos are a little bit annoying.

With XnView 1.93.6 I get the following information from VS2008:
Unhandled exception at 0x66a12459 in xnview.exe: 0xC0000005: Access violation reading location 0x00000252.

With all movie format?

Guest · Post by **Guest** » Mon May 26, 2008 4:52 pm

xnview wrote:With all movie format?

Yep - I just did a quick test with avi/mov/mpg/wmv from different sources.

I tried the following in a folder with pics and videos:
1) Click on a picture to bring up XnView in full screen mode -> picture is shown -> browse with page up/down -> Exception as soon as a video is encountered
2) Click on a video to bring up XnView in full screen mode -> video is playing -> Exception while video is playing (or no Exception, but browsing doesn't work)
3) Click on a picture to bring up XnView in full screen mode -> press Enter to go to the XnView Browser -> press Enter to return to full screen mode -> no problem while browsing through pics and videos

I seems that the necessary initialization is done when opening the XnView Browser. Can this be a problem in combination with ffdshow?

Btw - this time I got an Exception on a different prog cnt:
Unhandled exception at 0x004b2f83 in xnview.exe: 0xC0000005: Access violation reading location 0x00000000.

BR,
Christian

pic_viewer · Post by **pic_viewer** » Tue May 27, 2008 7:55 am

Well, that sounds like what I wrote in a different thread before. The crash happens in a specific mode and only when changing between pictures and movies.

harry · Post by **harry** » Tue May 27, 2008 9:13 am

I have the same problem with my movie files on my brand new Dell Inspiron 1720 notebook with Windows XP SP3. I have installed XP twice and only installed drives and servicepacks. Original Apple Quicktime 7.4.5 plays the mov video, but XNview crashes. Same problem with Media Player Classic. I'm using XNView and Media Player Calssic on two other notebooks an both works fine.

I tested with K-Lite Codec Pack, Qicktime Alternative, Apple Quicktime original, but everytime XNview crashes in fullscreen mode and when the video part of the browser window is to large.

Hope that helps to fix the problem as XNView is my favourite to view pictures and videos from my digicam.

Post by **xnview** » Wed Sep 03, 2008 2:50 pm

You have a crash when playing .mov??

ramone · Post by **ramone** » Tue Nov 18, 2008 4:54 am

Hi again. This is just to let you know I still have exactly the same problem as I described here a year ago, and it's the same like everyone in this thread is describing. I've been upgrading to every new version and the problem is always exactly the same. I hope it can be fixed someday. Until then, I will still continue to use this great program. Thanks!

ramone wrote:I am on win XP sp2. Yes, the crash happens only in fullscreen mode when I navigate through pictures and then encounter a video. But the important thing is that it only crashes if I arrived at Fullscreen directly from the Browser, not the Viewer.

In other words...
- Start in Browser mode --> Go to Fullscreen mode --> Navigate through pictures until you get to a video --> crash
- Start in Browser mode --> Go to Viewer mode --> Go to Fullscreen mode --> Navigate through pictures until you get to a video --> no crash

So, to use XnView without problems...
- I must not use F11 (or right click) to go directly to fullscreen mode
- In Options, I must set my Switching Modes to "Browser > Viewer > Fullscreen" not "Browser > Fullscreen".

I hope this explains it better. Thanks for the quick reply!

Ramone

Post by **xnview** » Tue Nov 18, 2008 12:49 pm

Ok, with your .ini, i can reproduce the problem & crash. It's only if the preview is hidden!!

XnView Software

crash on movie viewing

Same problem with new Dell notebook

Re: Same problem with new Dell notebook