open JPEG images modified with ARCsoft PhotoSTUDIO

dinasset2 · Post by **dinasset2** » Sat Nov 17, 2007 5:33 pm

I just installed last version of XnView (on Windows XP2), i.e. 1.91.6 and now JPEG images modified using ArcSoft PhotoStudio 5.5 cause XnView to exit program without any error message. Previous releases were able to open those.
I verified this fact as follows:
- created a new folder
- taken a JPEG image not yet processed by ArcSoft PhotoStudio
- ran XnView: OK
- modified the previous image with ArcSoft PhotoStudio
- ran XnView: immediate exit
Is there a patch for that?
Note that i fully unistalled 1.91.6 and reinstalled again to avoid spurious problems: it happens the same.
Thanks for help

foxyshadis · Post by **foxyshadis** » Sun Nov 18, 2007 10:59 am

Please post one of these jpegs, or upload to an image host service (don't let it re-encode, obvs), both before and after, so that we can tell whether it's a bug in xnview or a bug in Arcsoft that might have to be worked around.

dinasset2 · Post by **dinasset2** » Sun Nov 18, 2007 3:20 pm

How can i insert an image in my answer? I tried to click on "img*" but it simply puts that text w/o a possibility to merge a copied image or select from a list.
It's easier if you give me an email address where i can send you a message with the image attached.
In the meantime i want to tell you that the cause of the problem is probably that ARCsoft is an old package (the current release 5.5 which i use is of 2003 i guess) and probably it uses some technical jpeg command/detail no more managed by the current release of XnView. As i told, before installation of the last release i could see all the images processed by ARCsoft with XnView, and also now all other graphical software (like Irfanview or Picasa) are still able to show them.
Thanks
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foxyshadis · Post by **foxyshadis** » Mon Nov 19, 2007 9:30 am

Look up imageshack and photobucket, they're the two main image upload services, if you don't have an FTP available. You can also get Pierre's email from the main website.

dinasset2 · Post by **dinasset2** » Mon Nov 19, 2007 4:00 pm

i sent already the image to <REMOVED>, thanks
diego

Post by **xnview** » Mon Nov 19, 2007 7:19 pm

dinasset2 wrote:i sent already the image to , thanks
diego

I have nothing yet

Guest · Post by **Guest** » Tue Nov 20, 2007 9:02 am

i see that the address has been cancelled from my previous message here, so i now write it down in a way that is not recognized as an address.
I sent the image to contact at xnview dot com, which is the only address i found; is it your or not? if not pls send an email to me diego dot nassetti at libero dot it
diego

dinasset2 · Post by **dinasset2** » Thu Nov 22, 2007 4:33 am

Pierre,
did you receive the file?
I resent it to the above mentioned address and also to webmaster.
Thanks,
_______
Diego

Post by **xnview** » Thu Nov 22, 2007 7:15 am

dinasset2 wrote:Pierre,
did you receive the file?
I resent it to the above mentioned address and also to webmaster.

Thanks, i have it