Search found 4 matches

by randompage
Wed Jul 06, 2011 2:00 am
Forum: Classic - Bug Reports
Topic: "contact your dealer"
Replies: 7
Views: 1651

Re: "contact your dealer"

OK, i've tried that. but when i remove alpha channel the converted images my loose some details pixels and also it loose its transparency although i've tried to set transparency via pixel 0.

any further clue to solve this?

many thanks in advanced,
regards,
by randompage
Mon Jul 04, 2011 10:13 pm
Forum: Classic - Bug Reports
Topic: "contact your dealer"
Replies: 7
Views: 1651

Re: "contact your dealer"

according to image properties command from xnview:

bits per plane: 32
# of plane: 1
bits per pixel: 32

the file downloaded from http://tutorial9.s3.amazonaws.com/uploa ... orial9.zip
by randompage
Mon Jul 04, 2011 10:07 am
Forum: Classic - Bug Reports
Topic: "contact your dealer"
Replies: 7
Views: 1651

Re: "contact your dealer"

the file source is PNG format, 32x32 pixels. the destination format is GIF, non-interlace, keep transparent by pixel 0. its iconic size, so i believe that the problem is not the file size.

after those failure, i decide to remove it all, reboot my windows and reinstall again.
second install using ...
by randompage
Mon Jul 04, 2011 2:36 am
Forum: Classic - Bug Reports
Topic: "contact your dealer"
Replies: 7
Views: 1651

"contact your dealer"

hello,

i just installed the newest full version of xnview 1.98.1, but when i tried to save as some images, it always show "contact your dealer" error messages.

what should i do ?

regards,