Search found 5 matches

by Morten
Thu Dec 07, 2017 10:31 pm
Forum: New
Topic: File can't be loaded (JPEG)
Replies: 8
Views: 1780

Re: File can't be loaded (JPEG)

True, the firmware I got is not yet public as it was a special build just to fix my problem.
Axis has an excellent support. Just like this forum :)

Cheers
by Morten
Wed Dec 06, 2017 7:34 pm
Forum: New
Topic: File can't be loaded (JPEG)
Replies: 8
Views: 1780

Re: File can't be loaded (JPEG)

Hi XnTriq,
Great tip, and thanks again for your excellent help on this matter. It really bugged me. With your findings and deep information I was able to provide Axis with enough analytic data which again had them do a updated firmware to my camera. Now with the new firmware the jpeg problem is gone ...
by Morten
Sat Nov 25, 2017 5:03 pm
Forum: New
Topic: File can't be loaded (JPEG)
Replies: 8
Views: 1780

Re: File can't be loaded (JPEG)

Thank you XnTriq, I hope so too.
Take care.

Cheers
by Morten
Sat Nov 25, 2017 9:47 am
Forum: New
Topic: File can't be loaded (JPEG)
Replies: 8
Views: 1780

Re: File can't be loaded (JPEG)

Hi XnTriq,

Thank you so much.
I have an ongoing support case with the camera manufacturer Axis so your JPEGsnoop findings are of most valuable information.
The Ignore read errors option worked great; for now, thanks for the tip. Let me hope Axis soon can sort out the reason for this jpeg error ...
by Morten
Fri Nov 24, 2017 10:38 pm
Forum: New
Topic: File can't be loaded (JPEG)
Replies: 8
Views: 1780

File can't be loaded (JPEG)

Hi XnView forum,

I have a Axis Network Camera (Q6055-E) which take snapshots and save then online and to my LAN NAS drive.
I've used XnViewMP (on MacOS) to view the images for a long time, but now i'm unable to open random jpegs that the camera saves.
I can open the files in PhotoShop and e.g ...