.C4 Files Open Up Blank

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opfashley
Posts: 1
Joined: Mon Feb 03, 2020 7:28 pm

.C4 Files Open Up Blank

Post by opfashley »

Every time I try to open a .c4 file, it opens up blank. Anyone know why? Or how I can fix this? I have already tried downloading the file and saving it to my desktop etc.
cday
XnThusiast
Posts: 2557
Joined: Sun Apr 29, 2012 9:45 am
Location: Cheltenham, U.K.

Re: .C4 Files Open Up Blank

Post by cday »

opfashley wrote: Mon Feb 03, 2020 8:34 pm Every time I try to open a .c4 file, it opens up blank. Anyone know why? Or how I can fix this? I have already tried downloading the file and saving it to my desktop etc.
If possible please upload an example file for Pierre to examine, in a ZIP or similar archive so that it can be attached, 2MiB the current forum attachment size limit, otherwise upload to a file hosting service and post the download link...

Edit:

If you are using XnView MP, you might check first if Tools > Settings... > General -- General tab is set to Show all graphic formats, although you do say that the file opens blank.

If you are using XnView Classic, there is an equivalent setting in Tools > Options... but I don't have it to hand.
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