RAW-files (.CR3) from new Canon 90D not working

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digro
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RAW-files (.CR3) from new Canon 90D not working

Post by digro » Mon Oct 14, 2019 8:33 am

the files are correct shown in the miniature-view, but it is neither possible to open them nor to open them in full-frame view (only black window opens).
is there an issue with the RAW-files .CR3 of the new Canon 90D?
I use the latest version of XnView 2.49.1

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xnview
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Re: RAW-files (.CR3) from new Canon 90D not working

Post by xnview » Mon Oct 14, 2019 9:11 am

could you send me a sample file?
Pierre.

digro
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Re: RAW-files (.CR3) from new Canon 90D not working

Post by digro » Mon Oct 14, 2019 9:50 am

yes, but the file is 40 MB (WeTransfer?)

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Re: RAW-files (.CR3) from new Canon 90D not working

Post by cday » Mon Oct 14, 2019 10:18 am

digro wrote:
Mon Oct 14, 2019 9:50 am
yes, but the file is 40 MB (WeTransfer?)
Pierre has previously suggested sending large files by WeTransfer, that would be to the email address on the XnView home page, 'Contact' email address... :D

digro
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Re: RAW-files (.CR3) from new Canon 90D not working

Post by digro » Mon Oct 14, 2019 11:21 am

upload to WeTransfer done

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Re: RAW-files (.CR3) from new Canon 90D not working

Post by xnview » Wed Oct 16, 2019 6:13 am

ok will be fixed
Pierre.

digro
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Re: RAW-files (.CR3) from new Canon 90D not working

Post by digro » Thu Oct 17, 2019 9:38 am

that's good - with the next available release?

Steve70
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Re: RAW-files (.CR3) from new Canon 90D not working

Post by Steve70 » Wed Dec 04, 2019 11:43 am

Btw. it the same problem with the cr3 files of Canon Powershot G5X Mark II. Hope we get a soltion asap. Many thx.

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Re: RAW-files (.CR3) from new Canon 90D not working

Post by xnview » Fri Dec 06, 2019 8:49 am

update will be soon available
Pierre.

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Re: RAW-files (.CR3) from new Canon 90D not working

Post by XnViewUser38 » Thu Dec 12, 2019 9:17 pm

Hello Pierre,

I have the same issue with Canon EOS M50 CR3 files. I can see the thumbnails in the XnView browser but when I double-clic on a thumbnail, I only get a black image.
I use the latest version of XnView (2.49.2).
The CR3 files are available for download from the DPReview site in the Sample gallery of the EOS M50, if you want to test them.

https://www.dpreview.com/sample-galleri ... 5925121962

Regards,

Alain

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Re: RAW-files (.CR3) from new Canon 90D not working

Post by xnview » Fri Dec 13, 2019 10:34 am

XnViewUser38 wrote:
Thu Dec 12, 2019 9:17 pm
I have the same issue with Canon EOS M50 CR3 files. I can see the thumbnails in the XnView browser but when I double-clic on a thumbnail, I only get a black image.
I use the latest version of XnView (2.49.2).
The CR3 files are available for download from the DPReview site in the Sample gallery of the EOS M50, if you want to test them.
yes known issue, there is a problem if you use 'full size' for CR3
Pierre.

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