crash after using network printer

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sunnivah
Posts: 2
Joined: Mon Dec 17, 2018 9:57 am

crash after using network printer

Post by sunnivah » Mon Dec 17, 2018 10:15 am

Hi,

if I use a network printer to print an image (jpg) my windows 10 (pro 64-bit) computer (always) reboot itself.
With Windows 7 and the same printer I did'nt have any problems. Also with the printer installed locally, there are no problems.
I've tried XnViewMP now and there are no crashes. Is this a known bug? To solve my problem I'm now using XnViewMP, but perhaps it's good to know for you.

Thx for this tool :)

Alex_02366
Posts: 2
Joined: Wed Mar 13, 2019 5:11 pm

Re: crash after using network printer

Post by Alex_02366 » Wed Mar 13, 2019 5:26 pm

Same bug with Kyocera network printer (wide range of models: FS-1035MFP, Ecosys M2540DN and overs)
xnview classic 2.45 - 2.48

It happens if are activated checkboxes:
Print -> Caption -> Show information
or
Print -> Header/Footer -> any of them

BSoD information attached there
BSoD.7z
(140.1 KiB) Downloaded 30 times
.

Alex_02366
Posts: 2
Joined: Wed Mar 13, 2019 5:11 pm

crash after using network printer

Post by Alex_02366 » Fri Mar 15, 2019 7:34 am

PC goes to BSoD, printer - print next info:
PCL error.jpg

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