See this forum thread for reference (and a temporary solution that users can use in the meantime):
viewtopic.php?p=184814#p184814
This problem can be alleviated if XnViewMP also checks under /usr/lib/x86_64-linux-gnu/
Distros that assume pure 64-bit ecosystems will save their libraries directly under /usr/lib/, which is expected from installed software.
However, other distros (such as Ubuntu) will split certain library files into 32-bit and 64-bit specific directories.
If XnViewMP also checks under /usr/lib/x86_64-linux-gnu/, then it will correctly find and load the HEIF library for users of Ubuntu and Ubuntu-based related distros.
