Solved: Problem with great big huge folder

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kauffmanst
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Joined: Mon May 11, 2020 5:55 pm

Solved: Problem with great big huge folder

Post by kauffmanst » Wed Aug 19, 2020 3:11 am

I bought XnView MP to replace Adobe Bridge. I wanted to be able to categorize my 3000+ vectors to make my projects run more smoothly.

Anyway, I began categorizing off and on for a few months, then realized that I had been categorizing two different folders. So I combined the two folders by copying them both to a new folder - through XnView, so the categories would be preserved.

So I have a folder with 3000+ images, ready for further categorizing. I now have most of my vectors all in one place.

I opened up the folder to begin work. XnView loaded up to 75% and then crashed. I rebooted the computer and tried again. Same result. I tried again, and this time moved through the folder, selecting the thumbnails of various images, hoping to fool the program into completing the load. I got up to 94%, and then it crashed again.

So my question is this, is my folder too big (3800 files, totalling some 19.6 gig), is some XnView file corrupted from moving the files, or some other thing at work? The drive has 233 gig left, so that's not the problem. Ideas?
Last edited by kauffmanst on Sat Sep 05, 2020 3:40 am, edited 1 time in total.

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xnview
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Re: Problem with great big huge folder

Post by xnview » Wed Aug 19, 2020 11:55 am

do you have sent the crash dump?
Pierre.

kauffmanst
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Joined: Mon May 11, 2020 5:55 pm

Re: Problem with great big huge folder

Post by kauffmanst » Thu Aug 20, 2020 3:27 am

xnview wrote:
Wed Aug 19, 2020 11:55 am
do you have sent the crash dump?
Hi Pierre, in my understanding, there is supposed to be a popup asking if you want to save the dump file. Whether or not this is correct, no popup occurred nor any message appeared, other than the Windows crash message. I've looked over the folders that contain XnView documents, but see nothing that was written around the time of the crash.

TLDR; I can find no dump file.

Can you direct me to where it might be?

Thank you,

JD
Kauffman Street Graphics

kauffmanst
Posts: 7
Joined: Mon May 11, 2020 5:55 pm

Re: Problem with great big huge folder

Post by kauffmanst » Sun Aug 23, 2020 3:08 am

Does anyone know where the dump file would be? Thank you.

kauffmanst
Posts: 7
Joined: Mon May 11, 2020 5:55 pm

Re: Problem with great big huge folder

Post by kauffmanst » Thu Aug 27, 2020 4:26 am

I bought a laptop running Windows 10 and XnView MP crashed on the same folder, again without a popup. So I figure the problem is in folder size. I'll cut it back a bit and post the results. XnView Classic, BTW, has no difficulty on either machine. MP of course is so much better for my purposes :D that I have to keep trying!

kauffmanst
Posts: 7
Joined: Mon May 11, 2020 5:55 pm

Solution

Post by kauffmanst » Sat Sep 05, 2020 3:39 am

FINALLY found the problem.

I had a certain AI file that would cause MP to crash. Removing the file or resave it in my version (13) removed the problem. :D

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