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Image preview issue

Posted: Tue Oct 28, 2025 6:41 am
by sr19931201
XnView Classic can preview thumbnails of 3dmax files. Why can't XnView MP preview them?Image

Re: Image preview issue

Posted: Tue Oct 28, 2025 6:47 am
by xnview
do you have Settings>General>show all graphic formats?

Re: Image preview issue

Posted: Tue Oct 28, 2025 6:58 am
by sr19931201
Yes, I have checked all the options. I have also uninstalled and reinstalled the software, but the thumbnails still cannot be displayed

Re: Image preview issue

Posted: Fri Oct 31, 2025 9:17 am
by xnview
could you send us a sample file?

Re: Image preview issue

Posted: Thu Nov 13, 2025 2:33 am
by sr19931201
Please take a look at this zip file. It's a teapot created in 3dmax2020

Re: Image preview issue

Posted: Mon Nov 17, 2025 9:33 am
by xnview
You must have an extension on Windows explorer to show .max thumbnails, no thumbnail here on Classic

Re: Image preview issue

Posted: Fri Dec 12, 2025 11:44 am
by GracyScott
Good catch! FWIW users on the XnView forums got help from the official dev asking for a sample file so they can see exactly why the thumbnails/preview aren’t showing, and one suggestion was to check Settings → General → show all graphic formats first.

Re: Image preview issue

Posted: Fri Dec 12, 2025 7:32 pm
by jkm
GracyScott wrote: Fri Dec 12, 2025 11:44 am Good catch! FWIW users on the XnView forums got help from the official dev asking for a sample file …
Umm, Gracy, the person you’re replying to, xnview (Pierre) IS the “official dev”. See how it says “Author of XnView” by his picture?