Image preview issue

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sr19931201
Posts: 3
Joined: Tue Oct 28, 2025 6:19 am

Image preview issue

Post by sr19931201 »

XnView Classic can preview thumbnails of 3dmax files. Why can't XnView MP preview them?Image
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xnview
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Re: Image preview issue

Post by xnview »

do you have Settings>General>show all graphic formats?
Pierre.
sr19931201
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Joined: Tue Oct 28, 2025 6:19 am

Re: Image preview issue

Post by sr19931201 »

Yes, I have checked all the options. I have also uninstalled and reinstalled the software, but the thumbnails still cannot be displayed
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xnview
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Re: Image preview issue

Post by xnview »

could you send us a sample file?
Pierre.
sr19931201
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Joined: Tue Oct 28, 2025 6:19 am

Re: Image preview issue

Post by sr19931201 »

Please take a look at this zip file. It's a teapot created in 3dmax2020
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xnview
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Re: Image preview issue

Post by xnview »

You must have an extension on Windows explorer to show .max thumbnails, no thumbnail here on Classic
Pierre.
GracyScott
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Joined: Fri Mar 07, 2025 10:13 am

Re: Image preview issue

Post by GracyScott »

Good catch! FWIW users on the XnView forums got help from the official dev asking for a sample file so they can see exactly why the thumbnails/preview aren’t showing, and one suggestion was to check Settings → General → show all graphic formats first.
jkm
Posts: 260
Joined: Sat May 11, 2024 12:43 am

Re: Image preview issue

Post by jkm »

GracyScott wrote: Fri Dec 12, 2025 11:44 am Good catch! FWIW users on the XnView forums got help from the official dev asking for a sample file …
Umm, Gracy, the person you’re replying to, xnview (Pierre) IS the “official dev”. See how it says “Author of XnView” by his picture?