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				Re: Crashing & Freezing
				Posted: Sat Mar 11, 2023 10:54 pm
				by BruceHayes
				Hakim Antoine Said wrote: Sat Mar 11, 2023 9:16 pm
BruceHayes wrote: Sat Mar 11, 2023 7:52 pm
Tried all that. No luck.
 
Try Pressing 
F12, it Goes To 
Settings
 
F12 only turns up the volume on my Mac. Is there another key I need to press in conjunction with F12 to get the SETTINGS function to show up?
 
			 
			
					
				Re: Crashing & Freezing
				Posted: Sat Mar 11, 2023 11:39 pm
				by Hakim Antoine Said
				F12 only turns up the volume on my Mac. Is there another key I need to press in conjunction with F12 to get the SETTINGS function to show up?
Yes  
 
Then... there is a key called 
FN, 
press FN + F12
FN key or similar 
			 
			
					
				Re: Crashing & Freezing
				Posted: Sun Mar 12, 2023 12:23 am
				by BruceHayes
				Yes, I tried that. It does not bring up anything regarding settings.
			 
			
					
				Re: Crashing & Freezing
				Posted: Sun Mar 12, 2023 4:48 am
				by Hakim Antoine Said
				BruceHayes wrote: Sun Mar 12, 2023 12:23 am
Yes, I tried that. It does not bring up anything regarding settings.
 
Buy A PC 
 
 
 
Naahhhhh just kidding  
 
try to view tabs and options, and find settings option, it is impossible "settings" is not listed on tabs, try to find it and please tell us what happened
 

 
			 
			
					
				Re: Crashing & Freezing
				Posted: Sun Mar 12, 2023 4:55 am
				by Hakim Antoine Said
				check this out bro  
 
https://discussions.apple.com/thread/8127104
you can enable and disable this function, and thus take advantage of using F12 and go to settings 
			 
			
					
				Re: Crashing & Freezing
				Posted: Sun Mar 12, 2023 7:22 am
				by cday
				@
BruceHayes: You seem to have two possible problems.
1. Based on your first posts, showing for example the browser window empty, your installation is possibly corrupted. Rather than 'updating' using the Help menu option, I would suggest  a clean installation using the forum 
MP - General Support download, if possible after confirming the download checksum.
2. There is the unanswered question of how to access Tools > Settings... in the Mac version.
You will then be able to examine whether any of the configuration options referred to in my early posts are relevant to the issues you saw originally.
 
			 
			
					
				Re: Crashing & Freezing
				Posted: Mon Mar 13, 2023 2:33 am
				by BruceHayes
				Nothing suggested has worked. I still have the same issues. I tired to install an older version (as this problem started when I updated to the latest version).I downloaded v.1.3.1 from the suggested General Support page (Link below) . However, after installing  and opening, then going to ABOUT in the menu, it said the version was 1.4.3.
viewforum.php?f=82&sid=c27382bd9ee36312cc2297b586360de6 
			 
			
					
				Re: Crashing & Freezing
				Posted: Mon Mar 13, 2023 8:03 am
				by xnview
				which file format do you have in the folder?
			 
			
					
				Re: Crashing & Freezing
				Posted: Mon Mar 13, 2023 1:58 pm
				by BruceHayes
				Primarily JPEG’s.
			 
			
					
				Re: Crashing & Freezing
				Posted: Mon Mar 13, 2023 2:19 pm
				by xnview
				when you have crash, do you have send the crash dump via Crash dialog?
you have old versions 
here 
			 
			
					
				Re: Crashing & Freezing
				Posted: Mon Mar 13, 2023 2:45 pm
				by BruceHayes
				I should be more clear. What happens is XnView screen goes black and the app freezes rather than crashes. Then I go to the menu and select close XnView. That’s the only way I can terminate the app.I should have been clearer about that from the start.
I will have a look at the older versions.
Thank you.
			 
			
					
				Re: Crashing & Freezing
				Posted: Mon Mar 13, 2023 3:07 pm
				by cday
				BruceHayes wrote: Mon Mar 13, 2023 2:45 pm
I should be more clear. What happens is XnView screen goes black and the app freezes rather than crashes. Then I go to the menu and select close XnView. That’s the only way I can terminate the app.I should have been clearer about that from the start.
I will have a look at the older versions.
 
If v.1.3.1 didn't install correctly when you tried you possibly need to uninstall the existing version, I have no idea how you d that in a Mac.
 
			 
			
					
				Re: Crashing & Freezing
				Posted: Mon Mar 13, 2023 3:10 pm
				by BruceHayes
				I did an uninstall the previous version first. I have just download it an older version at the link that was provided anive (
https://download.xnview.com/old_versions/)
I will test that and see how it goes.
Thank you.
 
			 
			
					
				Re: Crashing & Freezing
				Posted: Sat Mar 18, 2023 1:35 am
				by BruceHayes
				UPDATE: After 4 days of steady work using XnView MP MacOSX Version 1.3.1 64bits (Oct 11 2022), I have had no issues.
			 
			
					
				Re: Crashing & Freezing
				Posted: Sat Mar 18, 2023 7:33 am
				by cday
				BruceHayes wrote: Sat Mar 18, 2023 1:35 am
UPDATE: After 4 days of steady work using XnView MP MacOSX Version 1.3.1 64bits (Oct 11 2022), I have had no issues.
 
You are confirming that Mac version 1.4.3 seemed to have a bug, and 1.3.1 seems to work normally?