Crashing & Freezing

[BruceHayes]

Tried all that. No luck.

Try Pressing F12, it Goes To Settings

F12 only turns up the volume on my Mac. Is there another key I need to press in conjunction with F12 to get the SETTINGS function to show up?

[Hakim Antoine Said]

F12 only turns up the volume on my Mac. Is there another key I need to press in conjunction with F12 to get the SETTINGS function to show up?

Yes

Then... there is a key called FN, press FN + F12

FN key or similar

[BruceHayes]

Yes, I tried that. It does not bring up anything regarding settings.

[Hakim Antoine Said]

Yes, I tried that. It does not bring up anything regarding settings.

Buy A PC



Naahhhhh just kidding

try to view tabs and options, and find settings option, it is impossible "settings" is not listed on tabs, try to find it and please tell us what happened

[Hakim Antoine Said]

check this out bro

https://discussions.apple.com/thread/8127104

you can enable and disable this function, and thus take advantage of using F12 and go to settings

[cday]

@BruceHayes: You seem to have two possible problems.

1. Based on your first posts, showing for example the browser window empty, your installation is possibly corrupted. Rather than 'updating' using the Help menu option, I would suggest a clean installation using the forum MP - General Support download, if possible after confirming the download checksum.

2. There is the unanswered question of how to access Tools > Settings... in the Mac version.

You will then be able to examine whether any of the configuration options referred to in my early posts are relevant to the issues you saw originally.

[BruceHayes]

Nothing suggested has worked. I still have the same issues. I tired to install an older version (as this problem started when I updated to the latest version).I downloaded v.1.3.1 from the suggested General Support page (Link below) . However, after installing and opening, then going to ABOUT in the menu, it said the version was 1.4.3.

viewforum.php?f=82&sid=c27382bd9ee36312cc2297b586360de6

[xnview]

which file format do you have in the folder?

[BruceHayes]

Primarily JPEG’s.

[xnview]

when you have crash, do you have send the crash dump via Crash dialog?
you have old versions here

[BruceHayes]

I should be more clear. What happens is XnView screen goes black and the app freezes rather than crashes. Then I go to the menu and select close XnView. That’s the only way I can terminate the app.I should have been clearer about that from the start.

I will have a look at the older versions.

Thank you.

[cday]

I should be more clear. What happens is XnView screen goes black and the app freezes rather than crashes. Then I go to the menu and select close XnView. That’s the only way I can terminate the app.I should have been clearer about that from the start.

I will have a look at the older versions.

If v.1.3.1 didn't install correctly when you tried you possibly need to uninstall the existing version, I have no idea how you d that in a Mac.

[BruceHayes]

I did an uninstall the previous version first. I have just download it an older version at the link that was provided anive (https://download.xnview.com/old_versions/)

I will test that and see how it goes.

Thank you.

[BruceHayes]

UPDATE: After 4 days of steady work using XnView MP MacOSX Version 1.3.1 64bits (Oct 11 2022), I have had no issues.

[cday]

UPDATE: After 4 days of steady work using XnView MP MacOSX Version 1.3.1 64bits (Oct 11 2022), I have had no issues.

You are confirming that Mac version 1.4.3 seemed to have a bug, and 1.3.1 seems to work normally?