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crash on startup, browse

Posted: Wed Jul 30, 2008 9:35 pm
by dglp
For about two weeks I've been unable to open XnView other than by selecting an image and using the contect menu to 'Open with...'.

If I use the shortcut or if I go directly to the .exe, I get this error message while it's starting:
Image

Similarly, if I have opened using an image, but select Browse view, it gives the same error.

Posted: Thu Jul 31, 2008 12:12 am
by helmut
Perhaps your program file got corrupted for some reason. Or the thumbnail cache might contain invalid data. Or XnView starts up in a directory with a corrupted image which crashes XnView.

Could you please uninstall and reinstall XnView and see if the problem persists?

Re: crash on startup, browse

Posted: Thu Jul 31, 2008 6:32 am
by xnview
Please try to drag&drop a picture file to xnview icon. Does this crash, too?

Posted: Thu Jul 31, 2008 7:53 am
by Guest
Okay. Is there anything I should do aside from making a backup copy of the database?

Re: crash on startup, browse

Posted: Thu Jul 31, 2008 8:07 am
by dglp
xnview wrote:Please try to drag&drop a picture file to xnview icon. Does this crash, too?
Pierre, this process works fine with the four images I tried. It also allows the Browser function. Does that help pinpoint the problem?

David

Re: crash on startup, browse

Posted: Thu Jul 31, 2008 9:10 am
by xnview
dglp wrote:
xnview wrote:Please try to drag&drop a picture file to xnview icon. Does this crash, too?
Pierre, this process works fine with the four images I tried. It also allows the Browser function. Does that help pinpoint the problem?
Does the browser start in the same directory as your four images?

Re: crash on startup, browse

Posted: Thu Jul 31, 2008 5:25 pm
by dglp
xnview wrote:
Does the browser start in the same directory as your four images?
Yes it does.

Re: crash on startup, browse

Posted: Fri Aug 01, 2008 6:46 am
by xnview
dglp wrote:Yes it does.
And if you restart xnview, the browser start in the same directory and crash, right?

Posted: Fri Aug 01, 2008 7:15 am
by dglp
If I start by clicking the shortcut, it crashes immediately, before the program window appears.

Posted: Fri Aug 01, 2008 7:24 am
by xnview
Have you tried to remove xnview.ini? xnview.db?
Do you have only jpeg files in this folder?

Posted: Fri Aug 01, 2008 3:36 pm
by dglp
I haven't removed anything yet, but am ready to do so if that's the next step you'd suggest.