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Can't save as jp2 or jbg
Posted: Thu Jun 30, 2005 5:19 pm
by Csaba
When I try to save in JPEG2000 or JBIG format, nothing is saved and an error message pops up that says, "Contact your dealer." I installed the LuraWave JPEG2000 plugin but it didn't change this behavior.
Re: Can't save as jp2 or jbg
Posted: Fri Jul 01, 2005 11:29 am
by xnview
Csaba wrote:When I try to save in JPEG2000 or JBIG format, nothing is saved and an error message pops up that says, "Contact your dealer." I installed the LuraWave JPEG2000 plugin but it didn't change this behavior.
Oh yes a strange bug
colour depth?
Posted: Sun May 14, 2006 3:41 am
by thetrivialstuff
I get the 'contact your dealer' message when I try to save as an image format that doesn't support the current colour depth of the image. Changing to the right depth fixes it (e.g. if you're trying to save a colour image as JBIG, convert it to greyscale or binary first). In the later versions of XnView (at least in batch convert mode) it will prompt you for a target colour depth instead of giving this message.
~Felix.
Re: colour depth?
Posted: Mon May 15, 2006 6:35 am
by xnview
thetrivialstuff wrote:I get the 'contact your dealer' message when I try to save as an image format that doesn't support the current colour depth of the image. Changing to the right depth fixes it (e.g. if you're trying to save a colour image as JBIG, convert it to greyscale or binary first). In the later versions of XnView (at least in batch convert mode) it will prompt you for a target colour depth instead of giving this message.
So you have not the problem with lastest version?