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Application crash on Win7/64 after years of use

Posted: Tue Feb 10, 2015 2:12 am
by ssnetinc
Greetings,
I've been using Xnview for over a year on my Win 7 64-bit machine without issue. Always works like a champ.
I was using today and closed it down. I went to use it later and now it crashes every time I launch.

I rebooted the machine - same thing. I uninstalled the program and reinstalled from a fresh download. BTW, I also have the MP version installed and it still works fine.

Problem signature:
Problem Event Name: APPCRASH
Application Name: xnview.exe
Application Version: 2.25.0.0
Application Timestamp: 5458e922
Fault Module Name: gsdll32.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 3cc53992
Exception Code: c0000005
Exception Offset: 002045e3
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Re: Application crash on Win7/64 after years of use

Posted: Tue Feb 10, 2015 4:18 pm
by xnview
do you have tried to rename the xnview.ini??
or to drag&drop a image file on icon of XnView?

Re: Application crash on Win7/64 after years of use

Posted: Tue Feb 10, 2015 4:51 pm
by ssnetinc
Hi,
Did not try those things. However, it might have had something to do with the last folder I had open.

I launched program and instantly clicked on another folder before xniew crashed. That seemed to do the trick as it didn't crash and now opens fine. Perhaps it was a file or something in that previous folder that was causing the error?

Anyway, working now and thanks for the response.

Re: Application crash on Win7/64 after years of use

Posted: Wed Feb 11, 2015 6:52 pm
by xnview
do you have movie file?

Re: Application crash on Win7/64 after years of use

Posted: Wed Feb 11, 2015 7:34 pm
by ssnetinc
Only 2 .mov files on my hard drive and I don't think I had drilled down enough sub-folders to have accidentally been in the proper folder.

Re: Application crash on Win7/64 after years of use

Posted: Thu Feb 12, 2015 8:32 am
by xnview
ssnetinc wrote:Only 2 .mov files on my hard drive and I don't think I had drilled down enough sub-folders to have accidentally been in the proper folder.
but do you have the crash?

Re: Application crash on Win7/64 after years of use

Posted: Sat Feb 14, 2015 1:12 am
by ssnetinc
Hi Pierre,

After I switched out of whatever folder I last used everything is working fine.
Do you want me to intentionally go into the folder with the .mov files to see if it causes a crash?

Re: Application crash on Win7/64 after years of use

Posted: Sat Feb 14, 2015 7:27 am
by xnview
ssnetinc wrote:Hi Pierre,

After I switched out of whatever folder I last used everything is working fine.
Do you want me to intentionally go into the folder with the .mov files to see if it causes a crash?
yes please

Re: Application crash on Win7/64 after years of use

Posted: Sat Feb 14, 2015 5:37 pm
by ssnetinc
Weird. No crash - actually plays the .mov in the preview pane.